Has the Internet become indispensable?
Communications of the ACM - Has the Internet become indispensable?
When Acceptance is not Enough - Taking TAM-Model into Healthcare
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 6 - Volume 06
Computer-related technostress in China
Communications of the ACM - Transforming China
The Impact of Technostress on Role Stress and Productivity
Journal of Management Information Systems
On the biology of technostress: literature review and research agenda
ACM SIGMIS Database
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Today's pervasive information and communications technologies (ICTs) enable us to get connected almost anywhere at anytime. ICTs such as the Internet, the advanced wireless technologies and mobile communications networks are becoming increasingly indispensable in many aspects of business and everyday life. But to keep up with the fast advancing pace of the new ICTs, employees have to constantly renew their technical skills as well as enduring pressure from a more complex system and higher expectations for productivity. This often leads to ICT related technostress experienced by employees in many organizations. Studies have found technostress to have significant negative impact on employee productivity. Based on large-scale survey responses Chinese employees, this paper investigates the effects of different organizational environment settings on employee technostress levels. The results show that employees from more centralized companies often perceive more technostress. In addition, in organizations that are both highly centralized and highly innovative, the overall technostress level is the highest. On the other hand, in organizations with low centralization and low innovation, technostress is the lowest. This research will provide a foundation for organizations to understand and alleviate technostress, thus improving employee performance.