The reasons for turnover of information systems personnel
Information and Management
A confirmatory factor analysis of IS employee motivation and retention
Information and Management
Social support and leaving intention among computer professionals
Information and Management
Journal of Management Information Systems - Special section: The impacts of business process change on organizational performance
Clarifying the effects of internet monitoring on job attitudes: the mediating role of employee trust
Information and Management
The impact of role stress fit and self-esteem on the job attitudes of IT professionals
Information and Management
Journal of Management Information Systems
Taking stock of research on gender and the IT workforce
Proceedings of the 2010 Special Interest Group on Management Information System's 48th annual conference on Computer personnel research on Computer personnel research
Learning demand and job autonomy of IT personnel: Impact on turnover intention
Computers in Human Behavior
Journal of Management Information Systems
Exploring the role of mentoring in the IS profession: a cross-national comparison
Proceedings of the 50th annual conference on Computers and People Research
Achieving top management support with business knowledge and role of IT/IS personnel
International Journal of Information Management: The Journal for Information Professionals
Journal of Management Information Systems
The organizational citizenship behavior of IS personnel: Does organizational justice matter?
Information and Management
An investigation of the impact of abusive supervision on technology end-users
Computers in Human Behavior
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Organizations today face shortages of IT personnel. We investigated workplace factors in one state government in hope of identifying factors that influence perceived organizational support (POS) within an IT work environment. A combination of job characteristics (challenging job and perceived workload), job stressors (work exhaustion, role conflict, and role ambiguity), and the organization's discretionary actions (pay-for-performance and mentoring opportunities) were measured and hierarchical regression was used to determine the relationships. Four control variables were also included (age, gender, organizational tenure, and professional versus administrator status). Role ambiguity, role conflict, work exhaustion, career mentoring, and pay-for-performance together explained 62% of the variance in the IT employees' POS. Career mentoring and role ambiguity explained most of the variance.