Effective training: applying frameworks to practice

Authors:
Maung K. Sein;Maren Simonsen
Affiliations:
Agder University College, Kristiansand, Norway;University of Bergen, Bergen, Norway
Venue:
Proceedings of the 2006 ACM SIGMIS CPR conference on computer personnel research: Forty four years of computer personnel research: achievements, challenges & the future
Year:
2006

Citing 3
Cited 1

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Abstract

Taking an integrated view of end-user training is an increasing trend in the IS literature. A number of conceptual frameworks have been proposed in the recent years. Yet, few have been evaluated empirically or put into practice. In this paper, we report how we evaluated one such framework while simultaneously evaluating the training strategy in an organization. This paper complements an earlier evaluation of another aspect of the same framework. As in the previous paper, we conclude that the framework is useful to evaluate organizational training efforts. At the same time, we discover shortcomings of the framework itself. We discuss these deficiencies and propose how the framework can be improved.