Agents that reduce work and information overload
Communications of the ACM
Collaborative interface agents
AAAI '94 Proceedings of the twelfth national conference on Artificial intelligence (vol. 1)
Artificial life meets entertainment: lifelike autonomous agents
Communications of the ACM
Situated facial displays: towards social interaction
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Empirical evaluation of the revised technology acceptance model
Management Science
Assessing IT usage: the role of prior experience
MIS Quarterly
Adding animated presentation agents to the interface
Proceedings of the 2nd international conference on Intelligent user interfaces
The persona effect: affective impact of animated pedagogical agents
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Anthropomorphism, agency, and ethopoeia: computers as social actors
CHI '93 INTERACT '93 and CHI '93 Conference Companion on Human Factors in Computing Systems
Microcomputer playfulness: stable or dynamic trait?
ACM SIGMIS Database
An introduction to software agents
Software agents
The impact of animated interface agents: a review of empirical research
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
Extending the TAM for a World-Wide-Web context
Information and Management
Individual differences and relative advantage: the case of GSS
Decision Support Systems
Character-Based Interactive Storytelling
IEEE Intelligent Systems
Why do people use information technology?: a critical review of the technology acceptance model
Information and Management
An empirical study on the adoption of information appliances with a focus on interactive TV
Telematics and Informatics
Information Systems Research
Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
Information Systems Research
Talking Eye: Autonomous Creature as Accomplice for Human
APCHI '98 Proceedings of the Third Asian Pacific Computer and Human Interaction
Heuristics for designing enjoyable user interfaces: Lessons from computer games
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Factors influencing the usage of websites: the case of a generic portal in The Netherlands
Information and Management
Technology beliefs, belief antecedents, and it usage: a study of the world wide web
Technology beliefs, belief antecedents, and it usage: a study of the world wide web
Towards Knowledge Portals: From Human Issues to Intelligent Agents (Information Science and Knowledge Management, 19)
Intelligent agents as innovations
AI & Society
A motivational model of microcomputer usage
Journal of Management Information Systems
What makes consumers buy from Internet? A longitudinal study of online shopping
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Evaluating humanoid synthetic agents in e-retail applications
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
A model of user adoption of interface agents for email notification
Interacting with Computers
User acceptance of hedonic digital artifacts: A theory of consumption values perspective
Information and Management
Building respectful interface agents
International Journal of Human-Computer Studies
An interactive and flexible information visualization method
Information Sciences: an International Journal
Technology-Mediated Collaboration, Shared Mental Model and Task Performance
Journal of Organizational and End User Computing
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Recognizing the potential contribution that interactive software agents bring to everyday work applications, this paper reports on end-user adoption of animated interface agents in one particular work application environment: Microsoft® Office. The paper develops and empirically tests a theoretical model of the factors affecting an end-user's choice to adopt and utilize such interface agents. From this theoretical model, a survey instrument was adapted and administered to 261 participants, familiar with animated interface agents. Results from a partial least squares (PLS) analysis indicates that a variety of factors are at play, which inhibit or foster a person's choice to utilize and adopt animated interface agents. Of significance is that: (a) both perceived usefulness and perceived enjoyment are important influencing factors; (b) users with high scores in innovativeness toward information technology are less likely to find animated interface agents enjoyable; (c) individuals with high animation predisposition scores perceive animated interface agents to be more enjoyable; and (d) users who perceive animated interface agents to be more enjoyable also perceive them to be more useful. Such insights can be used to leverage the introduction and rollout of animated interface agents in everyday work applications in ways that promote their avid adoption and use.