Generic Engineering Approach for Agent-Based System Development
MATA '02 Proceedings of the 4th International Workshop on Mobile Agents for Telecommunication Applications
ALMA: a layered model of affect
Proceedings of the fourth international joint conference on Autonomous agents and multiagent systems
HMM-based synthesis of emotional facial expressions during speech in synthetic talking heads
Proceedings of the 8th international conference on Multimodal interfaces
Exploring the design space of robots: Children's perspectives
Interacting with Computers
International Journal of Human-Computer Studies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
End-user adoption of animated interface agentsin everyday work applications
Behaviour & Information Technology
A model of user adoption of interface agents for email notification
Interacting with Computers
Journal of Management Information Systems
Evaluating the effects of behavioral realism in embodied agents
International Journal of Human-Computer Studies
Affective interaction: How emotional agents affect users
International Journal of Human-Computer Studies
A study of demographic embodiments of product recommendation agents in electronic commerce
International Journal of Human-Computer Studies
A layered agent oriented engineering approach for building complex systems
ICS'06 Proceedings of the 10th WSEAS international conference on Systems
Embodied Conversational Agent-Based Kiosk for Automated Interviewing
Journal of Management Information Systems
BCS-HCI '11 Proceedings of the 25th BCS Conference on Human-Computer Interaction
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This paper presents three experiments designed to empirically evaluate humanoid synthetic agents in electronic retail applications. First, human-like agents were evaluated in a single e-retail application, a home furnishings service. The second experiment explored application dependency effects by evaluating the same human-like agents in a different e-retail application, a personalized CD service. The third experiment evaluated the effectiveness of a range of humanoid cartoon-like agents. Participants eavesdropped on spoken dialogues between a “customer” and each of the agents, which played the role of conversational sales assistants. Results showed participants expected a high level of realistic human-like verbal and nonverbal communicative behavior from the human-like agents. Overall ratings of the agents showed no significant application dependency. Further results showed participants have a preference for 3D rather than 2D cartoon-like agents and have a desire to interact with fully embodied agents