Making computer tasks at work more playful: Implications for systems analysts and designers
SIGCPR '88 Proceedings of the ACM SIGCPR conference on Management of information systems personnel
International Journal of Man-Machine Studies
Communicative facial displays as a new conversational modality
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Agents that reduce work and information overload
Communications of the ACM
International Journal of Human-Computer Studies
Collaborative interface agents
AAAI '94 Proceedings of the twelfth national conference on Artificial intelligence (vol. 1)
Using a human face in an interface
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Why do individuals use computer technology?: a Finnish case study
Information and Management
Situated facial displays: towards social interaction
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Empirical evaluation of the revised technology acceptance model
Management Science
International Journal of Human-Computer Studies
The representation of agents: anthropomorphism, agency, and intelligence
Conference Companion on Human Factors in Computing Systems
The persona effect: affective impact of animated pedagogical agents
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Anthropomorphism, agency, and ethopoeia: computers as social actors
CHI '93 INTERACT '93 and CHI '93 Conference Companion on Human Factors in Computing Systems
Microcomputer playfulness: stable or dynamic trait?
ACM SIGMIS Database
Audience engagement in multimedia presentations
ACM SIGMIS Database
The role of work, play, and fun in microcomputer software training
ACM SIGMIS Database
Issues and opinion on structural equation modeling
MIS Quarterly
MailCat: an intelligent assistant for organizing e-mail
Proceedings of the third annual conference on Autonomous Agents
The psychological origins of perceived usefulness and ease-of-use
Information and Management
Interview: Ben Shneiderman and Allison Druin
interactions
The impact of animated interface agents: a review of empirical research
International Journal of Human-Computer Studies
Extending the TAM for a World-Wide-Web context
Information and Management
A Step-by-Step Approach to Using the SAS System for Factor Analysis and Structural Equation Modeling
A Step-by-Step Approach to Using the SAS System for Factor Analysis and Structural Equation Modeling
Individual differences and relative advantage: the case of GSS
Decision Support Systems
End-user debugging for e-commerce
Proceedings of the 8th international conference on Intelligent user interfaces
Why do people use information technology?: a critical review of the technology acceptance model
Information and Management
Incremental Learning in SwiftFile
ICML '00 Proceedings of the Seventeenth International Conference on Machine Learning
Information Systems Research
Developing and Validating Trust Measures for e-Commerce: An Integrative Typology
Information Systems Research
Interactive, Animated 3D Widgets
CGI '98 Proceedings of the Computer Graphics International 1998
Authoring scenes for adaptive, interactive performances
AAMAS '03 Proceedings of the second international joint conference on Autonomous agents and multiagent systems
A positive approach to measuring attitudes toward computers: microcomputer playfulness and computer efficacy in an industrial setting
Technology beliefs, belief antecedents, and it usage: a study of the world wide web
Technology beliefs, belief antecedents, and it usage: a study of the world wide web
Exploring the theoretical foundations of playfulness in computer interactions
Exploring the theoretical foundations of playfulness in computer interactions
An Empirical Study of the Effect of Agent Competence on User Performance and Perception
AAMAS '04 Proceedings of the Third International Joint Conference on Autonomous Agents and Multiagent Systems - Volume 1
Intelligent agents as innovations
AI & Society
The role of moderating factors in user technology acceptance
International Journal of Human-Computer Studies
User adoption of interface agents for electronic mail
User adoption of interface agents for electronic mail
Are interface agents scapegoats? Attributions of responsibility in human-agent interaction
Interacting with Computers
The use of interface agents for email notification in critical incidents
International Journal of Human-Computer Studies
A meta-analysis of the technology acceptance model
Information and Management
Journal of Management Information Systems
Information and Management
End-user adoption of animated interface agentsin everyday work applications
Behaviour & Information Technology
Benefits of Virtual Characters in Computer Based Learning Environments: Claims and Evidence
International Journal of Artificial Intelligence in Education
AAAI'93 Proceedings of the eleventh national conference on Artificial intelligence
Validating instruments in MIS research
MIS Quarterly
What makes consumers buy from Internet? A longitudinal study of online shopping
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Evaluating humanoid synthetic agents in e-retail applications
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Electronic Commerce Research and Applications
Applying game achievement systems to enhance user experience in a photo sharing service
Proceedings of the 13th International MindTrek Conference: Everyday Life in the Ubiquitous Era
Factors driving the adoption of m-learning: An empirical study
Computers & Education
International Journal of Intelligent Engineering Informatics
Sensation-Seeking Profiles and Personal Innovativeness in Information Technology
Social Science Computer Review
A System for Governmental Virtual Institutions based on Ontologies and Interaction Protocols
International Journal of Distance Education Technologies
A Preliminary Classification of Usage Measures in Information System Acceptance: A Q-Sort Approach
International Journal of Technology Diffusion
Determinants of the Web accessibility of European banks
Information Processing and Management: an International Journal
Exploring influencing variables for the acceptance of social robots
Robotics and Autonomous Systems
NFC mobile credit card: The next frontier of mobile payment?
Telematics and Informatics
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This study presents and empirically validates a model that describes user adoption behavior towards email notification interface agents from the end-user perspective. In addition to the original Technology Acceptance Model (TAM) constructs, the model included perceived enjoyment, computer playfulness, and personal innovativeness in the domain of IT. Data were collected from 75 actual email interface agent users, the model was tested by employing PLS (Partial Least Squares) techniques, and several conclusions were offered. First, current email interface agent users are highly innovative individuals who perceive the technology as very enjoyable, useful, and easy to use. Second, in contrast to prior expectations, no direct effect of personal innovativeness on perceived usefulness of interface agents was found. This suggests that more innovative people do not necessarily perceive this technology more useful than less innovative ones. Third, the degree of personal innovativeness had a strong positive direct effect on the extent of perceived ease of use of email interface agents. This finding supports much of the prior research on the role of personal innovativeness in user technology perceptions. At the same time, with regards to the link between perceptions of enjoyment with an email interface agent and perceptions of its usefulness, no relationship was found. Fourth, user perceptions of enjoyment with an email interface agent were found to be the key influencing factor of future behavioral usage intentions towards an agent.