Wizard of Oz studies: why and how
IUI '93 Proceedings of the 1st international conference on Intelligent user interfaces
Agents that reduce work and information overload
Communications of the ACM
Proceedings of the ACM SIGCHI Conference on Human factors in computing systems
Who exactly is trying to help us? The ethos of help systems in popular computer applications
Proceedings of the 16th annual international conference on Computer documentation
Principles of mixed-initiative user interfaces
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
International Journal of Human-Computer Studies
The automated design of believable dialogues for animated presentation teams
Embodied conversational agents
Embodied contextual agent in information delivering application
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 2
A plug-in architecture for generating collaborative agent responses
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 2
Buddies in a box: animated characters in consumer electronics
Proceedings of the 8th international conference on Intelligent user interfaces
Evolution of user interaction: the case of agent adele
Proceedings of the 8th international conference on Intelligent user interfaces
Does tutoring really have to be intelligent?
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Realism is not all! User engagement with task-related interface characters
Interacting with Computers
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A model of user adoption of interface agents for email notification
Interacting with Computers
A survey of software learnability: metrics, methodologies and guidelines
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A "person" in the interface: effects on user perceptions of multibiometrics
EmbodiedNLP '07 Proceedings of the Workshop on Embodied Language Processing
CommunityCommands: command recommendations for software applications
Proceedings of the 22nd annual ACM symposium on User interface software and technology
Design and evaluation of a command recommendation system for software applications
ACM Transactions on Computer-Human Interaction (TOCHI)
SEPADS'12/EDUCATION'12 Proceedings of the 11th WSEAS international conference on Software Engineering, Parallel and Distributed Systems, and proceedings of the 9th WSEAS international conference on Engineering Education
Interruptions in the workplace: A case study to reduce their effects
International Journal of Information Management: The Journal for Information Professionals
| Hi-index | 0.00 |
We studied the role of the competence of an interface agent that helped users to learn and use a text editor. Participants in the study made a set of changes to a document with the aid of one of four interface agents. The agent would respond to participantsý spoken questions as well as make proactive suggestions using a synthesized voice. The agents varied in the quality of responses and suggestions. One group of participants could also access a help screen. Results revealed that the perceived utility of the agent was influenced by the types of errors it made, while participants' subjective impressions of the agent related to the perceptions of its embodiment. Additionally, allowing participants to choose their preferred assistance styles improved objective performance. We relate quantitative findings with qualitative interview data and discuss implications for the design and the implementation of systems with interface agents.