Delineating the effects of general and system-specific computer self-efficacy beliefs on IS acceptance

Authors:
Bassam Hasan
Affiliations:
College of Business Administration, The University of Toledo, Toledo, OH
Venue:
Information and Management
Year:
2006

Citing 23
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Abstract

This paper discusses extensions to previous research on computer self-efficacy (CSE) and systems acceptance by examining the impact of multilevel CSE on IS acceptance. Based on the technology acceptance model (TAM), we examined the effects of general and system-specific CSE on perceived ease of use, perceived usefulness, and behavioral intention to use a system. The results of a field experiment indicated that system-specific CSE represented a stronger predictor of perceived usefulness and behavioral intention than general CSE. In contrast, general CSE had a stronger effect on perceived ease of use. The research and practical implications of these findings are discussed.