Direct comparison of the relative efficiency on intuitive and analytical cognition
IEEE Transactions on Systems, Man and Cybernetics
A short-form measure of user information satisfaction: a psychometric evaluation and notes on use
Journal of Management Information Systems
EIS: it can work in the public sector
MIS Quarterly
EIS adoption, use, and impact: the executive perspective
Decision Support Systems - Special issue on executive information systems
Executive information systems: a study and comparative analysis
Information and Management
Determinates of EIS acceptance
Information and Management
Building executive information systems and other decision support applications
Building executive information systems and other decision support applications
An examination of executive information system (EIS) users
Information and Management
An empirical assessment of a multimedia executive support system
Information and Management
Data management in executive information systems
Information and Management
Communications of the ACM
Managerial intuition and the development of executive support systems
Decision Support Systems
Patterns of senior executives' personal use of computers
Information and Management
Right-brained decision support systems
ACM SIGMIS Database
Effects of multimedia on document browsing and navigation: an exploratory empirical investigation
Information and Management
Analyzing the structure of expert knowledge
Information and Management
Information and Management
A metadatabase-enabled executive information system (part A): a flexible and adaptable architecture
Decision Support Systems
The effect of decision support system expertise on system use behavior and performance
Information and Management
Patterns of Transition: The Shift from Traditional to Object-Oriented Development
Journal of Management Information Systems
Analyzing the structure of expert knowledge
Information and Management
The effects of data model representation method on task performance
Information and Management
Problem solving techniques in cognitive science
Artificial Intelligence Review
DESRIST'10 Proceedings of the 5th international conference on Global Perspectives on Design Science Research
Help that is not recognized: Harmful neglect of decision support systems
Decision Support Systems
Computer Self-Efficacy: A Meta-Analysis
Journal of Organizational and End User Computing
Information Resources Management Journal
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Expertise is essential in problem solving, particularly for executives. Much literature indicates that, in solving daily problems, executives may employ both analytical thinking and intuition. To develop skills and apply intuition, company executives require the use of support devices such as executive support systems (ESS), but their value may differ substantially between experts and novices.Previous research has failed to address the effects of expertise on ESS use. Therefore, this study examines how professionals use them to address business-oriented tasks. The professionals studied were divided into two groups, depending on whether they were experts or novices in the business represented by those tasks. The findings of the experiments show that computer self-efficacy strongly influenced the use of ESS. Moreover, experts felt that the ESS was of greater use when more powerful systems were employed, while the difference for novices between more and less powerful systems was insignificant. Finally, experts rated their user information satisfaction score significantly higher when employing more powerful systems. However, novices rated systems significantly higher only when they cognitively fit the performed task. Implications are discussed.