Integrating perceived playfulness into expectation-confirmation model for web portal context

Authors:
Cathy S. Lin;Sheng Wu;Ray J. Tsai
Affiliations:
National University of Kaohsiung, Kaohsiung 811, Taiwan;National Sun Yat-Sen University, Kaohsiung 804, Taiwan;BCIS Department, St. Cloud State University (SCSU), 720, 4th Ave. S., St. Cloud, MN 56301, USA
Venue:
Information and Management
Year:
2005

Citing 11
Cited 34

User acceptance of computer technology: a comparison of two theoretical models

Management Science
Playfulness and computers at work

Playfulness and computers at work
The experience of flow in computer-mediated and in face-to-face groups

ICIS '91 Proceedings of the twelfth international conference on Information systems
Individual characteristics associated with World Wide Web use: an empirical study of playfulness and motivation

ACM SIGMIS Database
Exploring the factors associated with Web site success in the context of electronic commerce

Information and Management
Extending the TAM for a World-Wide-Web context

Information and Management
Determinants of the intention to use Internet/WWW at work: a confirmatory study

Information and Management
Why do people use information technology?: a critical review of the technology acceptance model

Information and Management
Computer playfulness and anxiety: positive and negative mediators of the system experience effect on perceived ease of use

Information and Management
A motivational model of microcomputer usage

Journal of Management Information Systems
Understanding information systems continuance: an expectation-confirmation model

MIS Quarterly

Formation of e-satisfaction and repurchase intention: Moderating roles of computer self-efficacy and computer anxiety

Expert Systems with Applications: An International Journal
The role of pleasure in web site success

Information and Management
The effects of mobile service quality and technology compatibility on users' perceived playfulness

HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
Determinants of consumers' perceived trust in IT-ecosystems

Journal of Theoretical and Applied Electronic Commerce Research
Research on factors influencing intention to use DMB using extended IS success model

Information Technology and Management
Understanding the intention to follow the advice obtained in an online travel community

Computers in Human Behavior
Intimacy, familiarity and continuance intention: An extended expectation-confirmation model in web-based services

Electronic Commerce Research and Applications
To stick or not to stick: The social response theory in the development of continuance intention from organizational cross-level perspective

Computers in Human Behavior
Applying the technology acceptance model in a study of the factors affecting usage of the Taiwan digital archives system

Computers & Education
Satisfaction with virtual worlds: An integrated model of experiential value

Information and Management
Out of dedication or constraint? a dual model of post-adoption phenomena and its empirical test in the context of online services

MIS Quarterly
Resolving difference score issues in information systems research

MIS Quarterly
Smartphones as smart pedagogical tools: Implications for smartphones as u-learning devices

Computers in Human Behavior
The effects of service utility, security, trust and satisfaction on weblog social site dependency for young adults in Taiwan

International Journal of Information and Communication Technology
Understanding use continuance in virtual worlds: Empirical test of a research model

Information and Management
The diffusion of mobile data services and applications: Exploring the role of habit and its antecedents

Telecommunications Policy
Learning continuance of accounting information systems an expectation-confirmation perspective

International Journal of Information Systems and Change Management
The driving factors of continuance online shopping: gender differences in behaviour among students the case of Saudi Arabia

International Journal of Business Information Systems
An empirical study of the determinants of the intention to participate in user-created contents (UCC) services

Expert Systems with Applications: An International Journal
The roles of habit and web site quality in e-commerce

International Journal of Information Management: The Journal for Information Professionals
The effects of relationship quality and switching barriers on customer loyalty

International Journal of Information Management: The Journal for Information Professionals
Factors affecting online group buying intention and satisfaction: A social exchange theory perspective

Computers in Human Behavior
The integration of value-based adoption and expectation-confirmation models: An example of IPTV continuance intention

Decision Support Systems
The impact of website quality on customer satisfaction and purchase intention: perceived playfulness and perceived flow as mediators

Information Systems and e-Business Management
Continuance acceptance of computer based assessment through the integration of user's expectations and perceptions

Computers & Education
What motivates children to become creators of digital enriched artifacts?

Proceedings of the 9th ACM Conference on Creativity & Cognition
Is self-efficacy in programming decreasing with the level of programming skills?

Proceedings of the 7th Workshop in Primary and Secondary Computing Education
The affective response model: a theoretical framework of affective concepts and their relationships in the ICT context

MIS Quarterly
Designing creative activities for children: the importance of collaboration and the threat of losing control

Proceedings of the 12th International Conference on Interaction Design and Children
Testing alternative models of individuals' social media involvement and satisfaction

Computers in Human Behavior
From the ground-up: role of usability and aesthetics evaluation in creating a knowledge-based website for the u.s. army corps of engineers

DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: web, mobile, and product design - Volume Part IV
The interplay of conscious and automatic mechanisms in the context of routine use: An integrative and comparative study of contrasting mechanisms

Information and Management
The effects of perceived relevance of travel blogs' content on the behavioral intention to visit a tourist destination

Computers in Human Behavior
Sources of satisfaction and dissatisfaction with a learning management system in post-adoption stage: A critical incident technique approach

Computers in Human Behavior

Quantified Score

Hi-index	0.00

Visualization

Abstract

This paper investigated the value of including ''playfulness'' in expectation-confirmation theory (ECT) when studying continued use of a web site. Original models examined cognitive beliefs and effects that influence a person's intention to continue to use an information system. Here, an extended ECT model (with an additional relationship between perceived playfulness and satisfaction) was shown to provide a better fit than a simple path from perceived usefulness to satisfaction. The results indicated that perceived playfulness, confirmation to satisfaction, and perceived usefulness all contributed significantly to the users' intent to reuse a web site. Thus, we believe that the extended ECT model is an appropriate tool for the study of web site effects.