McKesson Drug Company: a case study of Economost—a strategic information system
Journal of Management Information Systems - Special Issue: Decision Support and Knowledge-based Systems
A scientific methodology for MIS case studies
MIS Quarterly
Strategic information technology management: Perspectives on organizational growth and competitive advantage
Turmoil, transparency, and tea: evaluating the impact of IT on London's Stock Exchange
Strategic information technology management
Journal of Management Information Systems
Electronic markets and electronic hierarchies
Communications of the ACM
Designing Complex Organizations
Designing Complex Organizations
Information Technology and Management
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
A Virtual Integration Theory of Improved Supply-Chain Performance
Journal of Management Information Systems
Relational Antecedents of Information Flow Integration for Supply Chain Coordination
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Understanding the effects of relationships on the intention of a firm to adopt e-banking
International Journal of Electronic Finance
Evaluating partner suitability for collaborative supply networks
International Journal of Networking and Virtual Organisations
Behaviour & Information Technology
How Does Information Technology Shape Supply-Chain Structure? Evidence on the Number of Suppliers
Journal of Management Information Systems
Turn to the material: Remote diagnostics systems and new forms of boundary-spanning
Information and Organization
The Business Value of Process Sharing in Supply Chains: A Study of RosettaNet
International Journal of Electronic Commerce
Journal of Management Information Systems
Journal of Management Information Systems
International Journal of Information Management: The Journal for Information Professionals
Relative Industry Concentration and Customer-Driven IT Spillovers
Information Systems Research
The Value Relevance of IT Investments on Firm Value in the Financial Services Sector
Information Resources Management Journal
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Researchers have suggested that information technology (IT) can reduce coordination costs, leading to increased coordination and cooperation among buyers and suppliers in an industry. However, improved coordination through IT, and the economic benefits from that coordination, may not be fully realized in practice; this conclusion is suggested by a field study in the consumer packaged goods industry investigating the impact of IT on interactions between manufacturers and retailers. New coordination mechanisms are emerging, driven by checkout scanner systems and IT, that permit more tightly coupled logistics operations in the distribution channel. The potential benefits of this increased coordination, through reduction in inventory and more stable manufacturing, are dramatic. However, we have observed considerable resistance by retailers to these innovations. Analysis of our field study results suggests that this resistance is due to the impact of the new coordination mechanisms on bargaining power; retailers perceive that their bargaining power will be eroded under the new coordination structure, and fear that this will preclude their sharing in the economic benefits.