The productivity paradox of information technology
Communications of the ACM
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Journal of Management Information Systems
Beyond the productivity paradox
Communications of the ACM
Opening the "Black Box" of Network Externalities in Network Adoption
Information Systems Research
The impact of common e-business interfaces
Communications of the ACM - Mobile computing opportunities and challenges
Information transfer in B2B procurement: an empirical analysis and measurement
Information and Management
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Strategic payoff from EDI as a function of EDI embeddedness
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Journal of Management Information Systems - Special section: Realizing value from information technology investment
Assessing the value of interorganizational systems to support business transactions
International Journal of Electronic Commerce - Special issue: Electronic intermediaries and networks in business-to-business electronic commerce
Coordinating for Flexibility in e-Business Supply Chains
Journal of Management Information Systems
A Virtual Integration Theory of Improved Supply-Chain Performance
Journal of Management Information Systems
Relational Antecedents of Information Flow Integration for Supply Chain Coordination
Journal of Management Information Systems
International Journal of Electronic Commerce
International Journal of Electronic Commerce
International Journal of Electronic Commerce
International Journal of Electronic Commerce
A Study of the Value and Impact of B2B E-Commerce: The Case of Web-Based Procurement
International Journal of Electronic Commerce
Electronic Commerce and Organizational Innovation: Aspects and Opportunities
International Journal of Electronic Commerce
Journal of Management Information Systems
An empirical investigation of net-enabled business value
MIS Quarterly
Inter-organizational relationships and information sharing in supply chains
International Journal of Information Management: The Journal for Information Professionals
Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy
Information Systems Research
International Journal of Business Information Systems
A technology-organisation-environment TOE-based m-business value instrument
International Journal of Mobile Communications
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The research described in this paper builds on process theory and the resource-based view to examine the business value of process sharing in supply chains. Extending the two-stage model developed to define firm-level IT value, a measurement system is designed for assessing five business values resulting from process sharing: direct and indirect technological value, direct and indirect process value, and relationship value. To ensure that these business values can be fully realized on the firm level, the paper examines the relationship between them and firm performance and the moderating role of collaboration levels. An empirical study conducted in the context of the RosettaNet process-sharing initiative in the high-technology industry supply chain finds that (1) improving supply chain relationships can increase firm performance as much as business processes can; (2) improving indirect values can create greater firm performance than improving direct values, and (3) value conversion is more effective at high levels of collaboration. This valuation framework contributes to the literature by confirming the range of business values offered by process sharing and also by showing which value is of primary importance to firms in their business decisions. The findings will guide firms in identifying key value components, targeting those that can lead to higher firm performance, and enhancing collaboration levels to improve the value conversion.