Business-to-business integration: Applicability, benefits and barriers in the telecommunications industry

  • Authors:
  • Juha-Miikka Nurmilaakso;Jouni Kauremaa

  • Affiliations:
  • Frends Technology Oy, Vaisalantie 6, 02130 Espoo, Finland;BIT Research Centre, Department of Industrial Engineering and Management, Aalto University School of Science, P.O. Box 15500, 00076 Aalto, Finland

  • Venue:
  • Computers in Industry
  • Year:
  • 2012

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Abstract

This paper statistically analyzes applicability of business-to-business integration (B2Bi), benefits from and barriers to electronic data interchange (EDI) and RosettaNet between major original equipment manufacturers and European operators in the telecommunications industry. Based on coordination costs and nine business processes, frequency of the business process and timeliness required in the business process have clearer positive influences on applicability of B2Bi than does accuracy required in the business process. Complexity of the business process does not have such a positive relation to this applicability. Comparison of 12 benefits and eight barriers between EDI and RosettaNet shows no considerable differences. RosettaNet yields only slightly higher direct benefits than EDI, whereas all indirect benefits from RosettaNet are significantly higher than indirect benefits from EDI. Surprisingly, barriers to RosettaNet are not lower than barriers to EDI although only a lack of knowledge on EDI or RosettaNet is a significantly higher barrier to RosettaNet.