Web site usability: a designer's guide
Web site usability: a designer's guide
Exploring the factors associated with Web site success in the context of electronic commerce
Information and Management
Internet-based e-banking and consumer attitudes: an empirical study
Information and Management
Key dimensions of business-to-consumer web sites
Information and Management
Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior
Information Systems Research
Web Site Usability, Design, and Performance Metrics
Information Systems Research
Businesses as Buildings: Metrics for the Architectural Quality of Internet Businesses
Information Systems Research
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Information Systems Research
An empirical study of the effects of interactivity on web user attitude
International Journal of Human-Computer Studies
Determinants of Successful Website Design: Relative Importance and Recommendations for Effectiveness
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 5 - Volume 5
Information and Management
A Theoretical Model and Empirical Results Linking Website Interactivity and Usability Satisfaction
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 06
User satisfaction from commercial web sites: the effect of design and use
Information and Management
The influence of font type and line length on visual search and information retrieval in web pages
International Journal of Human-Computer Studies
B2C Web site quality and emotions during online shopping episodes: an empirical study
Information and Management
An empirical study of web site navigation structures' impacts on web site usability
Decision Support Systems
Data triangulation and web quality metrics: a case study in e-government
Information and Management
The impact of Web quality and playfulness on user acceptance of online retailing
Information and Management
Designing Web Sites for Customer Loyalty Across Business Domains: A Multilevel Analysis
Journal of Management Information Systems
WebQual: An Instrument for Consumer Evaluation of Web Sites
International Journal of Electronic Commerce
Modeling Web Site Design Across Cultures: Relationships to Trust, Satisfaction, and E-Loyalty
Journal of Management Information Systems
Validating instruments in MIS research
MIS Quarterly
Explaining website effectiveness: The hedonic-utilitarian dual mediation hypothesis
Electronic Commerce Research and Applications
The interaction effects of familiarity, breadth and media usage on web browsing experience
Computers in Human Behavior
Understanding of website usability: Specifying and measuring constructs and their relationships
Decision Support Systems
Usability Design and Psychological Ownership of a Virtual World
Journal of Management Information Systems
"What's coming next?" Epistemic curiosity and lurking behavior in online communities
Computers in Human Behavior
Usability Design and Psychological Ownership of a Virtual World
Journal of Management Information Systems
The role of theory in gender and information systems research
Information and Organization
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Developing an explanatory theoretical model of website usability is pivotal for understanding usable website design. Such a model would explain and help predict the effects of website usability on online purchases, but few studies have been devoted to such model development. As an exploratory effort, we adopted and extended Kaplan's landscape preference model by including factors of legibility, coherence, variety, and mystery, and examined their effect on cognitive and affective appraisals and their impact on purchase intention. A field survey with 495 online customers using two different categories of websites was conducted to validate the research model. A multi-group analysis with gender and age was performed to cross-validate it. Our findings demonstrated that the proposed model explained a large amount of the variance of purchase intention, invariant across different subgroups. Key implications for theory and practice are discussed.