E-auction web assessment model in China

Authors:
June Lu;Lu-Zhuang Wang;Chun-Sheng Yu;Jia-Ying Wu
Affiliations:
School of Business Administration, University of Houston-Victoria, Victoria, USA 77901;School of Business, Zhejiang University City College, Hangzhou, China;School of Business Administration, University of Houston-Victoria, Victoria, USA 77901;School of Business, Zhejiang University City College, Hangzhou, China
Venue:
Electronic Commerce Research
Year:
2009

Citing 37
Cited 3

The measurement of end-user computing satisfaction

MIS Quarterly
A theoretical assessment of the user-satisfaction construct in information systems research

Management Science
Explaining the role of user participation in information system use

Management Science
A confirmatory factor analysis of the end-user computing satisfaction instrument

MIS Quarterly
Adoption intention in GSS: relative importance of beliefs

ACM SIGMIS Database - Special double issue: diffusion of technological innovation
Understanding electronic commerce

Understanding electronic commerce
Web-based customer decision support systems

Communications of the ACM
User interface directions for the Web

Communications of the ACM
Information technology adoption across time: a cross-sectional comparison of pre-adoption and post-adoption beliefs

MIS Quarterly
The measurement of user information satisfaction

Communications of the ACM
Internet Business Models: Texts and Cases

Internet Business Models: Texts and Cases
The Psychology of Human-Computer Interaction

The Psychology of Human-Computer Interaction
Understanding Post-Adoption Behavior in the Context of Online Services

Information Systems Research
Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior

Information Systems Research
Perceived usefulness, ease of use and electronic supermarket use

International Journal of Human-Computer Studies
An empirical study on predicting user acceptance of e-shopping on the Web

Information and Management
A Theoretical Integration of User Satisfaction and Technology Acceptance

Information Systems Research
Which user interaction for cross-language information retrieval? Design issues and reflections

Journal of the American Society for Information Science and Technology
User satisfaction from commercial web sites: the effect of design and use

Information and Management
Electronic commerce 2006: a managerial perspective

Electronic commerce 2006: a managerial perspective
An experimental investigation of web-based information systems success in the context of electronic commerce

Decision Support Systems
Towards a classification of web service feature interactions

Computer Networks: The International Journal of Computer and Telecommunications Networking
The design and evaluation of accessibility on web navigation

Decision Support Systems
The Effect of Group Interactions on Satisfaction Judgments: Satisfaction Escalation

Marketing Science
Turning Visitors into Customers: A Usability-Centric Perspective on Purchase Behavior in Electronic Channels

Management Science
Designing Web Sites for Customer Loyalty Across Business Domains: A Multilevel Analysis

Journal of Management Information Systems
Understanding Determinants of Online Consumer Satisfaction: A Decision Process Perspective

Journal of Management Information Systems
Reputation and Dispute in eBay Transactions

International Journal of Electronic Commerce
Extended Web Assessment Method (EWAM): Evaluation of Electronic Commerce Applications from the Customer's Viewpoint

International Journal of Electronic Commerce
Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model

International Journal of Electronic Commerce
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update

Journal of Management Information Systems
Procurement models in the agricultural supply chain: A case study of online coffee auctions in India

Electronic Commerce Research and Applications
E-auction in China: the case of Taobao

International Journal of Electronic Finance
Predicting consumer acceptance in mobile services: empirical evidence from an experimental end user environment

International Journal of Mobile Communications
Understanding the Emerging C2C Electronic Market in China: An Experience-Seeking Social Marketplace

Electronic Markets
Understanding information systems continuance: an expectation-confirmation model

MIS Quarterly
User acceptance of information technology: toward a unified view

MIS Quarterly

Cybercrime and cyber-security issues associated with China: some economic and institutional considerations

Electronic Commerce Research
The effects of relationship benefit on relationship quality and store loyalty from convergence environments--NPS analysis and moderating effects

Electronic Commerce Research
How organizing visions influence the adoption and use of reverse auctions

Electronic Commerce Research

Quantified Score

Hi-index	0.00

Visualization

Abstract

Electronic auction (e-auction), a major e-commerce model, has enjoyed rapid growth in many countries. This study develops a web assessment model (EAWAM) from a consumer perspective that suggests that user intention to continue using an e-auction website is based on users' satisfaction with the e-auction website, which is determined by perceived e-auction user friendliness, functionality and interactivity. Web trustworthiness serves as an important antecedent to perceived e-auction user friendliness and functionality. To validate this model, a survey was conducted using 191 users of Taobao.com from 15 cities in China. Partial Least Square analysis results provided strong support for this model and also yielded important implications and suggestions for further research.