Web usage mining for Web site evaluation
Communications of the ACM
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 7 - Volume 7
Expectations and Rankings of Website Quality Features: Results of Two Studies on User Perceptions
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 4 - Volume 4
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 5 - Volume 5
WebQual: An Instrument for Consumer Evaluation of Web Sites
International Journal of Electronic Commerce
WAQE: a Web Application Quality Evaluation model
International Journal of Web Engineering and Technology
E-auction in China: the case of Taobao
International Journal of Electronic Finance
The review of the website evaluation framework in Information Systems and marketing journals
International Journal of Information Systems and Change Management
Using a fuzzy classification approach to assess e-commerce Web sites: An empirical investigation
ACM Transactions on Internet Technology (TOIT)
E-auction web assessment model in China
Electronic Commerce Research
Website evaluation: consistency between website presence and strategy
International Journal of Information Systems and Change Management
Key factors in forming an e-marketplace: An empirical analysis
Electronic Commerce Research and Applications
Information Sciences: an International Journal
A strategic framework for website evaluation based on a review of the literature from 1995-2006
Information and Management
Gender-specific on-line shopping preferences
Electronic Commerce Research
Transforming e-services evaluation data into business analytics using value models
Electronic Commerce Research and Applications
International Journal of Information Management: The Journal for Information Professionals
Predicting e-commerce company success by mining the text of its publicly-accessible website
Expert Systems with Applications: An International Journal
The effects of website familiarity on website quality and intention to use
HCI International'13 Proceedings of the 15th international conference on Human Interface and the Management of Information: information and interaction design - Volume Part I
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The Extended Web Assessment Method (EWAM) is an evaluation tool specifically created for the assessment of electronic commerce applications. One of the oldest evaluation methods of its kind, EWAM has been revised and improved over the years, building on the Web Assessment Method developed at the University of St. Gallen and integrating findings from the Technology Acceptance Model and several alternative approaches. It defines an evaluation grid that includes a set of criteria with which to appraise the quality and success of e-commerce applications. The focus is on consumer perspectives and the specific features of the Internet as a medium. The use of EWAM is illustrated by an analysis of commercial Web sites in two business sectors, consumer goods and electronic banking. The findings show that most of the assessed Web sites do not fully meet their expectations.