The content and design of web sites: an empirical study
Information and Management
Measuring information quality of web sites: development of an instrument
ICIS '99 Proceedings of the 20th international conference on Information Systems
Explorative analysis and evaluation of commercial web information systems
ICIS '99 Proceedings of the 20th international conference on Information Systems
Information quality of commericial web site home pages: an explorative analysis
ICIS '00 Proceedings of the twenty first international conference on Information systems
Developing and validating an instrument for measuring user-perceived web quality
Information and Management
Specifying Quality Characteristics and Attributes for Websites
Web Engineering, Software Engineering and Web Application Development
International Journal of Electronic Commerce
Modeling web quality using a probabilistic approach: An empirical validation
ACM Transactions on the Web (TWEB)
ICWE'11 Proceedings of the 11th international conference on Web engineering
Evaluating the perceived and estimated quality in use of Web 2.0 applications
Journal of Systems and Software
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Developing and maintaining web applications that have high quality demands the provision of certain assessment and monitoring mechanisms to afford such a success. Continuous evaluation of the web applications to check if they meet functional and non-functional requirements, as well as the organisational goals, necessitates the use of quality evaluation models in a fast-changing environment. This paper proposes an efficient web application quality evaluation model that is based on two axons: internal (within the organisation) and external (the users). The model places emphasis on quality issues as defined by ISO 9126 and other web quality factors and utilises importance-based criteria for evaluating requirements. Finally, the applicability and efficiency of the model are demonstrated through the evaluation of two different types of web applications.