"Trust me, I'm an online vendor": towards a model of trust for e-commerce system design
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Trustbuilders and Trustbusters
I3E '01 Proceedings of the IFIP Conference on Towards The E-Society: E-Commerce, E-Business, E-Government
Shiny happy people building trust?: photos on e-commerce websites and consumer trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
On-line trust: concepts, evolving themes, a model
International Journal of Human-Computer Studies - Special issue: Trust and technology
Usability of websites contributing to trust in e-commerce
Trust in knowledge management and systems in organizations
Trust and mistrust of online health sites
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Personalisation and trust: a reciprocal relationship?
Designing personalized user experiences in eCommerce
The role of social presence in establishing loyalty in e-Service environments
Interacting with Computers
Measuring trust in wi-fi hotspots
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Are people drawn to faces on webpages?
CHI '09 Extended Abstracts on Human Factors in Computing Systems
A card-sorting probe of e-banking trust perceptions
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 1
Effects of specialization in computers, web sites, and web agents on e-commerce trust
International Journal of Human-Computer Studies
Trust in social Q&A: the impact of text and photo cues of expertise
Proceedings of the 73rd ASIS&T Annual Meeting on Navigating Streams in an Information Ecosystem - Volume 47
The role of trust in e-business: understanding the customer
ICCOMP'10 Proceedings of the 14th WSEAS international conference on Computers: part of the 14th WSEAS CSCC multiconference - Volume II
To buy or not to buy: Influence of seller photos and reputation on buyer trust and purchase behavior
International Journal of Human-Computer Studies
Building Consumer-to-Consumer Trust in E-Finance Marketplaces: An Empirical Analysis
International Journal of Electronic Commerce
Cultural Signifiers of Web Site Images
Journal of Management Information Systems
The motivations and experiences of the on-demand mobile workforce
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Exploring the impact of trust information visualization on mobile application usage
Personal and Ubiquitous Computing
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Virtual re-embedding, i.e., adding social cues to a website, has been suggested as a possible strategy to increase consumer trust in online-vendors. Numerous online retailers meanwhile incorporate this strategy, for example by adding photographs and names of customer service agents or by creating chat and callback opportunities. Yet, little is is known about the effectiveness of virtual re-embedding. The present study examined the effectiveness of a comparably simple strategy, the inclusion of photograph in an e-bank's website and found a significant positive effect on perceived trustworthiness of the examined website. It is suggested that virtual re-embedding is an effective way to increase customer trust and that it does not even have to be costly to implement.