Why do individuals use computer technology?: a Finnish case study
Information and Management
Exploring the factors associated with Web site success in the context of electronic commerce
Information and Management
First impressions: emotional and cognitive factors underlying judgments of trust e-commerce
Proceedings of the 3rd ACM conference on Electronic Commerce
A picture says more than a thousand words: photographs as trust builders in e-commerce websites
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Developing and validating an instrument for measuring user-perceived web quality
Information and Management
Trustbuilders and Trustbusters
I3E '01 Proceedings of the IFIP Conference on Towards The E-Society: E-Commerce, E-Business, E-Government
Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics
Information Systems Research
Websites that Satisfy Users: A Theoretical Framework for Web User Interface Design and Evaluation
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2 - Volume 2
The antecedents of consumers' loyalty toward internet service providers
Information and Management
Psychological antecedents of institution-based consumer trust in e-retailing
Information and Management
Extrinsic versus intrinsic motivations for consumers to shop on-line
Information and Management
Determinants of e-repurchase intentions: An integrative model of quadruple retention drivers
Information and Management
What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
International Journal of Electronic Commerce
A Trust Model for Consumer Internet Shopping
International Journal of Electronic Commerce
Determining factors of academic library Web site usage
Journal of the American Society for Information Science and Technology
Modeling Web Site Design Across Cultures: Relationships to Trust, Satisfaction, and E-Loyalty
Journal of Management Information Systems
Journal of Management Information Systems
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Customer's decision to buy is in high degree based on the trustworthiness of the company offering products and services. It is widely acknowledged that understanding customer needs is a critical success factor in business. Here we look at the needs of the e-business customer. It is noted that trust is a critical issue in this context.