A picture says more than a thousand words: photographs as trust builders in e-commerce websites
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Human values, ethics, and design
The human-computer interaction handbook
Social Science Computer Review - Special issue: Psychology and the internet
Trust in B2C E-commerce: the New Zealand mäori internet shopper
E-commerce and cultural values
Models of trust in business-to-consumer electronic commerce
Seeking sucess in E-business
Toward an information technology research agenda for public administration
Public information technology
Developing trust in internet commerce
CASCON '03 Proceedings of the 2003 conference of the Centre for Advanced Studies on Collaborative research
Trust and mistrust of online health sites
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Building website credibility: a prospective solution to e-Commerce in Poland
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Electronic privacy, trust and self-disclosure in e-recruitment
CHI '04 Extended Abstracts on Human Factors in Computing Systems
How do users evaluate the credibility of Web sites?: a study with over 2,500 participants
Proceedings of the 2003 conference on Designing for user experiences
Personalisation and trust: a reciprocal relationship?
Designing personalized user experiences in eCommerce
A framework for understanding trust factors in web-based health advice
International Journal of Human-Computer Studies
How does personality affect trust in B2C e-commerce?
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Health Websites that people can trust - the case of hypertension
Interacting with Computers
Going online for health advice: Changes in usage and trust practices over the last five years
Interacting with Computers
International Journal of Human-Computer Studies
Vendor credibility in e-shops design in Poland: an empirical study
Proceedings of the 13th Eurpoean conference on Cognitive ergonomics: trust and control in complex socio-technical systems
Accounting for diversity in subjective judgments
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A card-sorting probe of e-banking trust perceptions
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 1
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
Towards the intimate trust advisor
iTrust'03 Proceedings of the 1st international conference on Trust management
Methodology to bridge different domains of trust in mobile communications
iTrust'03 Proceedings of the 1st international conference on Trust management
A user experience study on C2C e-commerce localization in china
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
It won't happen to me: Promoting secure behaviour among internet users
Computers in Human Behavior
Electronic commerce "in the dark"
HCITOCH'10 Proceedings of the First international conference on Human-computer interaction, tourism and cultural heritage
Specifying legal risk scenarios using the CORAS threat modelling language
iTrust'05 Proceedings of the Third international conference on Trust Management
iTrust'05 Proceedings of the Third international conference on Trust Management
The CORAS tool for security risk analysis
iTrust'05 Proceedings of the Third international conference on Trust Management
Customer trust in internet banking systems: an empirical study of Thailand
CHINZ '03 Proceedings of the 4th Annual Conference of the ACM Special Interest Group on Computer-Human Interaction
Not all lies are spontaneous: an examination of deception across different modes of communication
Journal of the American Society for Information Science and Technology
An experimental study of reputation with heterogeneous goods
Decision Support Systems
User Interface Design and E-Commerce Security Perception: An Empirical Study
International Journal of E-Business Research
A Social-Feedback Enriched Interface for Software Download
Journal of Organizational and End User Computing
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Consumers' lack of trust has often been cited as a major barrier to the adoption of electronic commerce (e-commerce). To address this problem, a model of trust was developed that describes what design factors affect consumers' assessment of online vendors' trustworthiness. Six components were identified and regrouped into three categories: Prepurchase Knowledge, Interface Properties and Informational Content. This model also informs the Human-Computer Interaction (HCI) design of e-commerce systems in that its components can be taken as trust-specific high-level user requirements.