Communications of the ACM
Designing trust into online experiences
Communications of the ACM
Trust in e-commerce vendors: a two-stage model
ICIS '00 Proceedings of the twenty first international conference on Information systems
Exploring the factors associated with Web site success in the context of electronic commerce
Information and Management
Trust me, I'm accountable: trust and accountability online
CHI '99 Extended Abstracts on Human Factors in Computing Systems
CHI '00 Extended Abstracts on Human Factors in Computing Systems
"Trust me, I'm an online vendor": towards a model of trust for e-commerce system design
CHI '00 Extended Abstracts on Human Factors in Computing Systems
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Shiny happy people building trust?: photos on e-commerce websites and consumer trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trustbuilders and Trustbusters
I3E '01 Proceedings of the IFIP Conference on Towards The E-Society: E-Commerce, E-Business, E-Government
ISEC '02 Proceedings of the Third International Symposium on Electronic Commerce
ICEC '03 Proceedings of the 5th international conference on Electronic commerce
Developing trust in internet commerce
CASCON '03 Proceedings of the 2003 conference of the Centre for Advanced Studies on Collaborative research
Communications of the ACM - Human-computer etiquette
Communications of the ACM - Medical image modeling
Evaluation of website trustworthiness from customer perspective, a framework
ICEC '04 Proceedings of the 6th international conference on Electronic commerce
A web trust-inducing model for e-commerce and empirical research
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
A model for buyer's trust in the e-marketplace
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
How does personality affect trust in B2C e-commerce?
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Types
International Journal of Electronic Commerce
Trust, untrust, distrust and mistrust – an exploration of the dark(er) side
iTrust'05 Proceedings of the Third international conference on Trust Management
What makes consumers buy from Internet? A longitudinal study of online shopping
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Managing user trust for self-adaptive ubiquitous computing systems
Proceedings of the 8th International Conference on Advances in Mobile Computing and Multimedia
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Trust is a critical component of business to consumer (B2C) e-Commerce success. In the absence of typical environmental cues that consumers use to assess vendor trustworthiness in the offline retail context, online consumers often rely on trust triggers embedded within e-Commerce websites to contribute to the establishment of sufficient trust to make an online purchase. This paper presents and discusses the results of a series of studies which took an initial look at the extent to which the context or manner in which trust triggers are evaluated may exert influence on the perceived importance attributed to individual triggers. We hope that our investigations will help inform the evaluation approaches adopted to assess consumer trust.