Communications of the ACM
Designing trust into online experiences
Communications of the ACM
Trust in e-commerce vendors: a two-stage model
ICIS '00 Proceedings of the twenty first international conference on Information systems
First impressions: emotional and cognitive factors underlying judgments of trust e-commerce
Proceedings of the 3rd ACM conference on Electronic Commerce
Consumer trust in an Internet store
Information Technology and Management
Trust me, I'm accountable: trust and accountability online
CHI '99 Extended Abstracts on Human Factors in Computing Systems
CHI '00 Extended Abstracts on Human Factors in Computing Systems
"Trust me, I'm an online vendor": towards a model of trust for e-commerce system design
CHI '00 Extended Abstracts on Human Factors in Computing Systems
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Shiny happy people building trust?: photos on e-commerce websites and consumer trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trustbuilders and Trustbusters
I3E '01 Proceedings of the IFIP Conference on Towards The E-Society: E-Commerce, E-Business, E-Government
ICEC '03 Proceedings of the 5th international conference on Electronic commerce
Developing trust in internet commerce
CASCON '03 Proceedings of the 2003 conference of the Centre for Advanced Studies on Collaborative research
Communications of the ACM - Human-computer etiquette
Factors influencing the adoption of web-based shopping: the impact of trust
ACM SIGMIS Database
Communications of the ACM - Medical image modeling
Evaluation of website trustworthiness from customer perspective, a framework
ICEC '04 Proceedings of the 6th international conference on Electronic commerce
A web trust-inducing model for e-commerce and empirical research
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
A model for buyer's trust in the e-marketplace
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
Trust, untrust, distrust and mistrust – an exploration of the dark(er) side
iTrust'05 Proceedings of the Third international conference on Trust Management
E-buhonero: a proposal to alleviate the problem of people selling goods on the Venezuelan streets
Proceedings of the 4th international IFIP/ACM Latin American conference on Networking
A Methodology towards Usable Trust Management
ATC '09 Proceedings of the 6th International Conference on Autonomic and Trusted Computing
Personality traits, usage patterns and information disclosure in online communities
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
Proceedings of the 23rd British HCI Group Annual Conference on People and Computers: Celebrating People and Technology
Time: a method of detecting the dynamic variances of trust
Proceedings of the 4th workshop on Information credibility
Trust in health websites: a review of an emerging field
Proceedings of the 1st ACM International Health Informatics Symposium
Effects of displaying trust information on mobile application usage
ATC'10 Proceedings of the 7th international conference on Autonomic and trusted computing
The influence of team relationships on software quality
WOSQ'09 Proceedings of the Seventh ICSE conference on Software quality
Friend or foe? relationship-based adaptation on public displays
AmI'11 Proceedings of the Second international conference on Ambient Intelligence
User Interface Design and E-Commerce Security Perception: An Empirical Study
International Journal of E-Business Research
Antecedents and consequences of trust in a social media brand: A cross-cultural study of Twitter
Computers in Human Behavior
Exploring the impact of trust information visualization on mobile application usage
Personal and Ubiquitous Computing
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Trust is a critical component of successful e-Commerce. Given the impersonality, anonymity, and automation of transactions, online vendor trustworthiness cannot be assessed by means of body language and other environmental cues that consumers typically use when deciding to trust offline retailers. It is therefore essential that the design of e-Commerce websites compensate by incorporating circumstantial cues in the form of appropriate trust triggers. This paper presents and discusses the results of a study which took an initial look at whether consumers with different personality types (a) are generally more trusting and (b) rely on different trust cues during their assessment of first impression vendor trustworthiness in B2C e-Commerce.