CUU '00 Proceedings on the 2000 conference on Universal Usability
What makes Web sites credible?: a report on a large quantitative study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Consumer trust in an Internet store
Information Technology and Management
CHI '00 Extended Abstracts on Human Factors in Computing Systems
"Trust me, I'm an online vendor": towards a model of trust for e-commerce system design
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Shiny happy people building trust?: photos on e-commerce websites and consumer trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interface design for mobile commerce
Communications of the ACM - Mobile computing opportunities and challenges
Developing trust in internet commerce
CASCON '03 Proceedings of the 2003 conference of the Centre for Advanced Studies on Collaborative research
The development of initial trust in an online company by new customers
Information and Management
Editorial: why HCI research in privacy and security is critical now
International Journal of Human-Computer Studies - Special isssue: HCI research in privacy and security is critical now
How does personality affect trust in B2C e-commerce?
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Individual Trust in Online Firms: Scale Development and Initial Test
Journal of Management Information Systems
How Do We Build Trust into E-commerce Web Sites?
IEEE Software
Generative usability: security and user centered design beyond the appliance
NSPW '09 Proceedings of the 2009 workshop on New security paradigms workshop
Increasing trust in mobile commerce through design aesthetics
Computers in Human Behavior
How HCI design influences web security decisions
Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
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In this study, the authors investigate the relationship between human computer interface design and users' security perception. The authors hypothesize that effective human computer interface design has a positive impact on security perception. To test this hypothesis, they use the seven design elements of the customer interface 7Cs as a basis of the reference framework for effective interface design. Hypothesis testing was examined through an empirical study involving 247 subjects. Research reveals that human computer interface design significantly affects the perceived security of e-commerce portals. Further analysis of the results highlights that the top HCI factors that influence security perception are permanent working links, demos and online help tools, information accuracy, and easy website navigation. Therefore, this study suggests that applying good user interface design guidelines at the storefront can be an effective technique for enhancing user security perception and increasing trust and purchase intention.