A comparative usability evaluation of user interfaces for online product catalog
Proceedings of the 2nd ACM conference on Electronic commerce
Usability Engineering
The value of seller trustworthiness in C2C online markets
Communications of the ACM
"Trust me, I'm an online vendor": towards a model of trust for e-commerce system design
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Customer-centered rules for design of e-commerce Web sites
Communications of the ACM - Mobile computing opportunities and challenges
ACM-SE 42 Proceedings of the 42nd annual Southeast regional conference
A trust model for e-commerce in South Africa
SAICSIT '04 Proceedings of the 2004 annual research conference of the South African institute of computer scientists and information technologists on IT research in developing countries
The online auction market in China: a comparative study between Taobao and eBay
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
A web trust-inducing model for e-commerce and empirical research
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
Online trust forming mechanism: approaches and an integrated model
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
ICEC '05 Proceedings of the 7th international conference on Electronic commerce
Evaluating e-commerce environments: approaches to cross-disciplinary investigation
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Globalisation vs. localisation in e-commerce: cultural-aware interaction design
Proceedings of the working conference on Advanced visual interfaces
Model and method for evaluating creditability of C2C electronic trade
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Distrust and trust in B2C e-commerce: do they differ?
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
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Chinese online commerce develops rapidly. How to give user the good shopping experience in C2C e-commerce website is discussed. In this research, we selected 22 college students, and let them try their first online shopping experience on two Chinese C2C e-commerce websites-Ebay(China) and Taobao which are designed under two different cultures, through the analysis of their experience process and satisfaction questionnaire, we found that in user's purchase decision process, the transfer and expression of function/ concept provided by website play a decisive role, shopping flow control have certain effect to the purchase implement process, and the main factor which impacts user total experience is whether the website provides the necessary function for shopping. Both websites have their own advantages in either interaction or interface, although they do not have effect to user's total shopping experience, but they do effect to the user's shopping feeling.