Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Judgement of information quality and cognitive authority in the Web
Journal of the American Society for Information Science and Technology
"Trust me, I'm an online vendor": towards a model of trust for e-commerce system design
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Deception and design: the impact of communication technology on lying behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Trust and mistrust of online health sites
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Journal of the American Society for Information Science and Technology
Would I lie to you? Self-serving lies and other-oriented lies told across different media
Computers in Human Behavior
Information Processing and Management: an International Journal
Detecting Deceptive Chat-Based Communication Using Typing Behavior and Message Cues
ACM Transactions on Management Information Systems (TMIS)
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An online diary study was performed to investigate deception across different media. One hundred and four individuals participated in the study, with 76 completing the diaries. Individuals were most likely to lie on the telephone. Planned lies, which participants also rated the most serious, were more likely told via SMS (short message service) text messaging. Most lies were told to people participants felt closest to. The featurebased model provides a better account of the deceptions reported by participants than do media richness theory or social distance theory. However, the authors propose a reworked feature-based model to explain deception across different media. They suggest that instant messaging should be treated as a near synchronous mode of communication. We suggest that the model needs to distinguish between spontaneous and planned lies.