Empirical research in information systems: the practice of relevance
MIS Quarterly - Special issue on intensive research in information systems
The psychological origins of perceived usefulness and ease-of-use
Information and Management
A broader approach to personalization
Communications of the ACM
The effect of multimedia on perceived equivocality and perceived usefulness of information systems
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
Communications of the ACM - Supporting community and building social capital
Information Filtering: Overview of Issues, Research and Systems
User Modeling and User-Adapted Interaction
Persuasive Technology: Using Computers to Change What We Think and Do
Persuasive Technology: Using Computers to Change What We Think and Do
Amazon.com Recommendations: Item-to-Item Collaborative Filtering
IEEE Internet Computing
Personalizing the user experience on ibm.com
IBM Systems Journal
Journal of Management Information Systems
Web Personalization: Is It Effective?
IT Professional
Trust and TAM in online shopping: an integrated model
MIS Quarterly
International Journal of Electronic Commerce
Attributes of Web Site Usability: A Study of Web Users with the Repertory Grid Technique
International Journal of Electronic Commerce
Journal of Management Information Systems
Information Personalization in a Two-Dimensional Product Differentiation Model
Journal of Management Information Systems
A study of demographic embodiments of product recommendation agents in electronic commerce
International Journal of Human-Computer Studies
A study of the adoption behaviour for In-Car GPS navigation systems
International Journal of Mobile Communications
Let's Shop Online Together: An Empirical Investigation of Collaborative Online Shopping Support
Information Systems Research
DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research
Timing of Adaptive Web Personalization and Its Effects on Online Consumer Behavior
Information Systems Research
International Journal of Electronic Commerce
Empirical Analysis of the Impact of Recommender Systems on Sales
Journal of Management Information Systems
Systematic analysis of centralized online reputation systems
Decision Support Systems
International Journal of Electronic Commerce
Advisory services in the virtual world: an empowerment perspective
Electronic Commerce Research
Sequential and Temporal Dynamics of Online Opinion
Marketing Science
To whom should I listen? Finding reputable reviewers in opinion-sharing communities
Decision Support Systems
Effects of product learning aids on the breadth and depth of recall
Decision Support Systems
Computers in Human Behavior
The impact of electronic word-of-mouth communication: A literature analysis and integrative model
Decision Support Systems
An Examination of Factors Associated with User Acceptance of Social Shopping Websites
International Journal of Technology and Human Interaction
A study on Chinese consumers' concern about books on online bookstores
Proceedings of the 7th International Conference on Ubiquitous Information Management and Communication
Journal of Management Information Systems
The adoption of gamification in e-banking
Proceedings of the 2013 International Conference on Information Systems and Design of Communication
International Journal of Information Management: The Journal for Information Professionals
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Recommendations and consumer reviews are universally acknowledged as significant features of a business-to-consumer website. However, because of the well-documented obstacles to measuring the causal impact of these artifacts, there is still a lack of empirical evidence demonstrating their influence on two important outcome variables in the shopping context: perceived usefulness and social presence. To test the existence of a causal link between information technology (IT)-enabled support for the provision of recommendations and consumer reviews on the usefulness and social presence of the website, this study employs a novel approach to generate the experimental conditions by filtering the content of Amazon.com in real time. The results show that the provision of recommendations and consumer reviews increases both the usefulness and social presence of the website.