Communications of the ACM
REGRET: reputation in gregarious societies
Proceedings of the fifth international conference on Autonomous agents
Analyzing the economic efficiency of eBay-like online reputation reporting mechanisms
Proceedings of the 3rd ACM conference on Electronic Commerce
Web-Based Reputation Management Systems: Problems and Suggested Solutions
Electronic Commerce Research
A Computational Model of Trust and Reputation for E-businesses
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 7 - Volume 7
Slash(dot) and burn: distributed moderation in a large online conversation space
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluation and Design of Online Cooperative Feedback Mechanisms for Reputation Management
IEEE Transactions on Knowledge and Data Engineering
Review on Computational Trust and Reputation Models
Artificial Intelligence Review
The Wisdom of Crowds
Introduction to the Design and Analysis of Algorithms (2nd Edition)
Introduction to the Design and Analysis of Algorithms (2nd Edition)
Beyond accuracy: what data quality means to data consumers
Journal of Management Information Systems
Management Information Systems: Managing the Digital Firm (10th Edition)
Management Information Systems: Managing the Digital Firm (10th Edition)
A survey of trust and reputation systems for online service provision
Decision Support Systems
Research Note: The Influence of Recommendations and Consumer Reviews on Evaluations of Websites
Information Systems Research
ARES '07 Proceedings of the The Second International Conference on Availability, Reliability and Security
Measuring e-Commerce Success: Applying the DeLone & McLean Information Systems Success Model
International Journal of Electronic Commerce
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
WSDM '08 Proceedings of the 2008 International Conference on Web Search and Data Mining
Principles of Information Systems
Principles of Information Systems
International Journal of Electronic Commerce
A survey of attack and defense techniques for reputation systems
ACM Computing Surveys (CSUR)
On desideratum for B2C E-commerce reputation systems
Journal of Computer Science and Technology - Special section on trust and reputation management in future computing systmes and applications
Building Web Reputation Systems
Building Web Reputation Systems
The design of a reliable reputation system
Electronic Commerce Research
Fraud detection in online consumer reviews
Decision Support Systems
Quality evaluation of product reviews using an information quality framework
Decision Support Systems
Systematic measurement of centralized online reputation systems
Systematic measurement of centralized online reputation systems
Online reputation management for improving marketing by using a hybrid MCDM model
Knowledge-Based Systems
Trust, distrust and lack of confidence of users in online social media-sharing communities
Knowledge-Based Systems
An experimental study of reputation with heterogeneous goods
Decision Support Systems
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Centralized online reputation systems have been widely adopted by Internet companies to help users build trust, reduce information asymmetry and filter information. Research in this area to date has focused on analyzing the effectiveness of single-type systems, while less attention has been paid to the comparison of different systems. This paper proposes an analysis model that can classify and measure different reputation systems in the same context. The model divides reputation systems into five underlying components: input, processing, output, feedback loop and storage. A series of benchmark criteria is then defined based on the characteristics of each component. The model comprehensively analyzes most characteristics of centralized reputation systems and it takes both performance and costs of systems into consideration.