A method for measuring helpfulness in online peer review
Proceedings of the 28th ACM International Conference on Design of Communication
Workshop on online reputation: context, privacy, and reputation management
Proceedings of the 20th international conference companion on World wide web
User reputation in a comment rating environment
Proceedings of the 17th ACM SIGKDD international conference on Knowledge discovery and data mining
Monitoring contributions online: a reputation system to model expertise in online communities
UMAP'11 Proceedings of the 19th international conference on User modeling, adaption, and personalization
Systematic analysis of centralized online reputation systems
Decision Support Systems
Quality models for web [2.0] sites: a methodological approach and a proposal
ICWE'11 Proceedings of the 11th international conference on Current Trends in Web Engineering
Teaching collaborative software development: a case study
Proceedings of the 34th International Conference on Software Engineering
Designing badges for a civic media platform: reputation and named levels
BCS-HCI '12 Proceedings of the 26th Annual BCS Interaction Specialist Group Conference on People and Computers
A core quality model for web applications
Journal of Web Engineering
Survey on governance of user-generated content in web communities
Proceedings of the 3rd International Web Science Conference
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What do Amazon's product reviews, eBay's feedback score system, Slashdot's Karma System, and Xbox Live's Achievements have in common? They're all examples of successful reputation systems that enable consumer websites to manage and present user contributions most effectively. This book shows you how to design and develop reputation systems for your own sites or web applications, written by experts who have designed web communities for Yahoo! and other prominent sites. Building Web Reputation Systems helps you ask the hard questions about these underlying mechanisms, and why they're critical for any organization that draws from or depends on user-generated content. It's a must-have for system architects, product managers, community support staff, and UI designers. Scale your reputation system to handle an overwhelming inflow of user contributions Determine the quality of contributions, and learn why some are more useful than others Become familiar with different models that encourage first-class contributions Discover tricks of moderation and how to stamp out the worst contributions quickly and efficiently Engage contributors and reward them in a way that gets them to return Examine a case study based on actual reputation deployments at industry-leading social sites, including Yahoo!, Flickr, and eBay