Review: Computer use by older adults: A multi-disciplinary review

  • Authors:

  • Nicole Wagner;Khaled Hassanein;Milena Head

  • Affiliations:

  • DeGroote School of Business, McMaster University, Hamilton, Ontario, Canada;DeGroote School of Business, McMaster University, Hamilton, Ontario, Canada;DeGroote School of Business, McMaster University, Hamilton, Ontario, Canada

  • Venue:
  • Computers in Human Behavior
  • Year:
  • 2010

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Abstract

As the populations of most of the world's developed nations experience an increase in average age, a similar trend is being observed in the population of computer and Internet users. In many cases, older adults are the fastest growing computer and Internet user group in both personal and workplace contexts. However, the needs and concerns of older adults as computer users differ from those of younger users as a result of the natural changes associated with the aging process. Much research has been conducted in a variety of fields in order to understand how these changes experienced by older adults impact their use of computers and the Internet. This article reviews this existing research and provides a holistic view of the field. Since the study of computer use by older adults is a multi-disciplinary topic by nature, we provide a synthesis of the findings across these many disciplines, and attempt to highlight any gaps that exist. We use Social Cognitive Theory as a lens to view and organize the literature, as well as illustrate means through which computer use by this user group can be encouraged. Finally, suggestions for future research are proposed, and implications for research and practice are discussed.