User interface evaluation in the real world: a comparison of four techniques
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability inspection methods
Exploring browser design trade-offs using a dynamical model of optimal information foraging
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Shaping Web usability: interaction design in context
Shaping Web usability: interaction design in context
A study of web usability for older adults seeking online health resources
ACM Transactions on Computer-Human Interaction (TOCHI)
Using Multivariate Statistics (5th Edition)
Using Multivariate Statistics (5th Edition)
Review: Computer use by older adults: A multi-disciplinary review
Computers in Human Behavior
Redesigning web sites for older adults
Proceedings of the 5th International Conference on PErvasive Technologies Related to Assistive Environments
Age-related performance issues for PIN and face-based authentication systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing for the wisdom of elders: age related differences in online search strategies
UAHCI'13 Proceedings of the 7th international conference on Universal Access in Human-Computer Interaction: user and context diversity - Volume 2
Faces and Pictures: Understanding age differences in two types of graphical authentications
International Journal of Human-Computer Studies
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Older adults in the US are the fastest-growing demographic, and also the largest-growing group of internet users. The aim of this research was to evaluate websites designed for older adults in terms of (i) how well they adhere to 'senior-friendly' guidelines and (ii) overall ease of use and satisfaction. In Experiment I, 40 websites designed for older adults were heuristically evaluated based on their adherence to usability guidelines derived by the National Institute on Aging and the National Library of Medicine. In Experiment II, three websites with varying levels of guideline compliance were evaluated by older adults in a usability test. Results from this study indicate that the website most compliant with the 'senior-friendly' guidelines resulted in higher task success, but did not result in significantly better efficiency, satisfaction, or preference. These findings demonstrate the importance of using both guidelines and usability testing when designing websites for older adults.