Voice messaging, coordination, and communication
Intellectual teamwork
What is chat doing in the workplace?
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Electronic Mail and Organizational Communication: Does Saying "Hi" Really Matter?
Organization Science
Testing Media Richness Theory in the New Media: the Effects of Cues, Feedback, and Task Equivocality
Information Systems Research
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
Information Systems Research
Affective affordances: Improving interface character engagement through interaction
International Journal of Human-Computer Studies - Human-computer interaction research in the managemant information systems discipline
Human-Computer Interaction
A motivational approach to information providing: A resource exchange perspective
Computers in Human Behavior
Proceedings of the 11th annual international ACM/IEEE joint conference on Digital libraries
Why do people share news in social media?
AMT'11 Proceedings of the 7th international conference on Active media technology
Perceptions, quality and motivational needs in image tagging human computation games
Journal of Information Science
Understanding playability and motivational needs in human computation games
ICADL'11 Proceedings of the 13th international conference on Asia-pacific digital libraries: for cultural heritage, knowledge dissemination, and future creation
News sharing in social media: The effect of gratifications and prior experience
Computers in Human Behavior
Hi-index | 0.01 |
Affordances of information communication technology (ICT) are often thought to influence communicators' usage of a communication technology. This is not surprising since ICTs vary on different dimensions; some ICTs may impose constraints while others afford certain resources. Despite the widespread usage of ICTs in the workplace, we are still not clear about how affordances of ICTs support communicators during ICT-supported interaction. This exploratory study aims to understand the relationship between affordances of ICTs and perceived communication failures (i.e. low, moderate, high). Data for this research was collected from a leading global IT consulting company. We found strong association between affordances of ICT and perceived communication failures. In particular, we found that textual and audio affordances were used to manage high perceived communication failures. Additionally, we were able to identify the core and tangential affordances of ICTs that were useful to help organization communicators enhance their communication competence and reduce potential communication failures.