A motivational approach to information providing: A resource exchange perspective

Authors:
Gyudong Lee;Won Jun Lee;Clive Sanford
Affiliations:
Business Administration, Daegu University, 15 Naeriri, JinRayng, Kyongsan 712-714, South Korea;SKKU Business School, Sungkyunkwan University, 53 Myoungnyun-dong 3-ga, Jongno-gu, Seoul 110-745, South Korea;Information Systems, Hanyang University, 17 Haengdang-dong, Seongdong-gu, Seoul 133-791, South Korea
Venue:
Computers in Human Behavior
Year:
2011

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Abstract

Although the use of information resources is a competitive advantage for many firms, empirical research on individuals' motivations for information providing is complex. We therefore assess both intrapersonal and interpersonal motivations and relevant work conditions that moderate the effects of motivation on information providing. The results of this study of employees from 51 firms in Korea show that altruistic traits, social rewards, and reciprocity all positively influence willingness to provide information. These effects are moderated by individuals' tenure in the organization. The results of this study help shed light on intrapersonal motivations and the dynamic role of interpersonal motivations in information providing.