Computerization and controversy: value conflicts and social choices
Computerization and controversy: value conflicts and social choices
Digital library design for organizational usability
ACM SIGOIS Bulletin - Special issue on workshop write-ups and position papers from CSCW'94
“It's like everyone working around the same desk”: organisational readings of Lotus Notes
Scandinavian Journal of Information Systems
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
“Making place” to make IT work: empirical explorations of HCI for mobile CSCW
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
HCI in the global knowledge-based economy: designing to support worker adaptation
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
Information Systems Research
Research Commentary: The Next Wave of Nomadic Computing
Information Systems Research
Constructing Interdependencies withCollaborative Information Technology
Computer Supported Cooperative Work
Designing for loose coupling in mobile groups
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
European Journal of Information Systems
The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts
The Social Study of Information and Communication Technology: Innovation, Actors, and Contexts
An empirical comparison of use-in-motion evaluation scenarios for mobile computing devices
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
In situ informants exploring an emotional mobile messaging system in their everyday practice
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
OZCHI '06 Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
Tactile feedback for mobile interactions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Mobile kits and laptop trays: managing multiple devices in mobile information work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comedia: mobile group media for active spectatorship
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A study of emergency response work: patterns of mobile phone interaction
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User appropriation of mobile technologies: Motives, conditions and design properties
Information and Organization
Let's stop pushing the envelope and start addressing it: a reference task agenda for HCI
Human-Computer Interaction
The intellectual challenge of CSCW: the gap between social requirements and technical feasibility
Human-Computer Interaction
Seeking a foundation for context-aware computing
Human-Computer Interaction
Theory of personalization of appearance: why users personalize their pcs and mobile phones
Human-Computer Interaction
Exploring enterprise mobility: Lessons from the field
Information-Knowledge-Systems Management - Enterprise Mobility: Applications, Technologes and Strategies
Editorial: Mobile human-computer interaction
International Journal of Human-Computer Studies
The Journal of Strategic Information Systems
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The past two decades have presented significant technological developments of mobile information and communication technology (ICT) such as portable technologies (e.g. mobile phones, notebook computers, personal digital assistants), and associated wireless infrastructures (e.g. wireless local area networks, mobile telecommunications infrastructures, bluetooth personal area networks). Mobile ICT offers a range of technical opportunities for organisations and their members to implement enterprise mobility. However, the challenges of unlocking the opportunities of enterprise mobility are not well understood. One of the key issues is to establish systems and associated working practices that are deemed usable by both individuals and the organisation. The aim of this paper is to show that the concept of organisational usability can enrich the understanding of mobile ICT in organisations. As an addition to the traditional understanding of individual usability, organisational usability emphasises the role of mobile ICT beyond individual support. A large-scale study of four different ways of organising foreign exchange trading in a Middle Eastern bank serves as the concrete foundation for the discussion. The empirical study showed how the final of the four attempts at establishing 24-h trading deployed mobile ICT to enable mobile trading and by providing a solution, which was deemed usable for both the organisation and the traders. The paper contributes to the understanding of how usability of mobile ICT critically depends on carefully balancing individual and organisational requirements. It also demonstrates the need for research in enterprise mobility to embrace both individual and organisational concerns in order to grasp the complexity of the phenomena.