Use and productivity in personal computing
ICIS '89 Proceedings of the tenth international conference on Information Systems
Task-technology fit and individual performance
MIS Quarterly
Measuring system usage: implications for IS theory testing
Management Science
Empirical evaluation of the revised technology acceptance model
Management Science
Assessing IT usage: the role of prior experience
MIS Quarterly
The control of information systems developments after implementation
Communications of the ACM - Special section on management of information systems
The Nature and Determinants of IT Acceptance, Routinization, and Infusion
Proceedings of the IFIP TC8 Working Conference on Diffusion, Transfer and Implementation of Information Technology
Information Systems Research
Assessing User Competence: Conceptualization and Measurement
Information Systems Research
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
International Journal of Business Information Systems
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Based on a survey of 246 individuals, we provide empirical evidence of the role of complementarity in influencing IS-enabled performance improvement at the individual level. Our results show that the marginal contribution of unit change in the degree of IS use to IS-enabled performance improvement is enhanced considerably with improvement in the way IS is used. This research contributes to IS value research by providing empirical evidence of effect of complementarity between determinants of IS-enabled performance improvement on realized performance improvement. It also highlights the significance of nature of IS use in influencing IS-enabled performance improvement.