Airline reservations systems: lessons from history
MIS Quarterly
Management strategies for information technology
Management strategies for information technology
Sustaining IT advantage: the role of structural differences
MIS Quarterly - Special issue on the strategic use of information systems
The productivity paradox of information technology
Communications of the ACM
Assessing the impact of information technology on labor productivity: a field study
Decision Support Systems - Special issue: economics of information systems
Technology investment and business performance
Communications of the ACM
Information systems effectiveness: the construct space and patterns of application
Information and Management
IS investment priorities in contemporary organizations
Communications of the ACM
Leveraging the new infrastructure: how market leaders capitalize on information technology
Leveraging the new infrastructure: how market leaders capitalize on information technology
Information Technology Effects on Firm Performance As Measured by Tobin's Q
Management Science
Information Technology and Firm Boundaries: Evidence From Panel Data
Information Systems Research
Information Systems Research
Productivity of Information Systems in the Healthcare Industry
Information Systems Research
Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders
Information Systems Research
Executives' perceptions of the business value of information technology: a process-oriented approach
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
An empirical assessment of the information resource management construct
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
Engagement of external expertise in information systems implementation
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Journal of Management Information Systems
Information Technology, Core Competencies and Sustained Competitive Advantage
Information Resources Management Journal
IT leadership from a problem solving perspective
Information Technology and Management
Supporting process design for e-business via an integrated process repository
Information Technology and Management
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The value of information technology (IT) to modern organizations is almost undeniable. However, the determination of that value has been elusive in research and practice. We used a process-oriented research model developed using two streams of IT research to examine the value of IT in business organizations. One stream is characterized by examining how IT and non-IT variables affect other so-called IT success variables. The second stream is commonly referred to as IT business value, defined as the contribution of IT to firm performance. The resulting research model is referred to in our paper as the IT business success model. Data was collected from 225 top IS executives in fairly large organizations to empirically examine several hypotheses derived from theory concerning the causal nature of the IT business success model. A set of measures for the IT business success model was developed through an intense investigation of the IT literature. The measures were tested for validity and reliability using confirmatory factor analysis. The hypotheses that resulted from past research and conceptually illustrated in the research model were assessed using structural equation analysis. The implications of these findings and the limitations of the study are discussed in an effort to contribute to building a process-oriented theory base for IT business success at the organizational level of analysis.