IBM's early computers
A few good men from Univac
History of the Design of the SAGE Computer-The AN/FSQ-7
IEEE Annals of the History of Computing
American Airlines' "Sabre" electronic reservations system
IRE-AIEE-ACM '61 (Western) Papers presented at the May 9-11, 1961, western joint IRE-AIEE-ACM computer conference
A high-performance DB/DC system
IBM Systems Journal
IBM data communications: a quarter century of evolution and progress
IBM Journal of Research and Development
Sustaining IT advantage: the role of structural differences
MIS Quarterly - Special issue on the strategic use of information systems
SIGCPR '94 Proceedings of the 1994 computer personnel research conference on Reinventing IS : managing information technology in changing organizations: managing information technology in changing organizations
The information technology interaction model: a foundation for the MBA core course
MIS Quarterly - Special issue on IS curricula and pedagogy
Added value and pricing with information technology
MIS Quarterly
Developing an historical tradition in MIS research
MIS Quarterly
Using Textual Demographics to Understand Computer Use: 1950-1990
IEEE Annals of the History of Computing
Disintermediation and reintermediation in the U.S. air travel distribution industry: a Delphi study
Communications of the AIS
Transforming an Industry Through Information Technology
IEEE Annals of the History of Computing
Data mining in health care applications
Data mining
The resource-based theory of the firm: the new paradigm for information resources management?
Business strategies for information technology management
Consumer search in electronic markets: an experimental analysis of travel services
European Journal of Information Systems
How organizations adopt information system process innovations: a longitudinal analysis
European Journal of Information Systems
eAirlines: strategic and tactical use of ICTs in the airline industry
Information and Management
Beyond Cost: The Drivers of COTS Application Value
IEEE Software
Determinants of the future level of use of electronic marketplaces: The case of Canadian firms
Electronic Commerce Research
An empirical examination of a process-oriented IT business success model
Information Technology and Management
Modern Information Infrastructure in the Support of Distributed Collective Practice in Transport
Computer Supported Cooperative Work
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Strategic payoff from EDI as a function of EDI embeddedness
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Destination information systems: design issues and directions
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Journal of Management Information Systems - Special section: The impacts of business process change on organizational performance
Key dimensions of facilitators and inhibitors for the strategic use of information technology
Journal of Management Information Systems
Using group support systems to improve the New Zealand economy part II: followup results
Journal of Management Information Systems - Special section: Information technology and IT organizational impact
Impacts of the electronic marketplace on transaction cost and market structure
International Journal of Electronic Commerce - Special section: Diversity in electronic commerce research
The development of FEDI in Switzerland: a life-cycle approach
International Journal of Electronic Commerce - Special issue: Systems for computer-mediated digital commerce
The impact of sponsored results on the quality of information gatekeepers
Proceedings of the ninth international conference on Electronic commerce
The Journal of Strategic Information Systems
The Journal of Strategic Information Systems
Journal of Management Information Systems
CoNEXT '08 Proceedings of the 2008 ACM CoNEXT Conference
Evaluating the Financial Performance of Business Method Patent Owners
Information Systems Management
Information Technology, Network Structure, and Competitive Action
Information Systems Research
Business Network-Based Value Creation in Electronic Commerce
International Journal of Electronic Commerce
Journal of Management Information Systems
An empirical investigation of the relationship of IS strategy with firm performance
The Journal of Strategic Information Systems
À la carte pricing and price elasticity of demand in air travel
Decision Support Systems
International Journal of Information Management: The Journal for Information Professionals
Information systems strategy: Past, present, future?
The Journal of Strategic Information Systems
The Challenge of Relating IS Research to Practice
Information Resources Management Journal
The Impact of IT Personnel Skills on IS Infrastructure and Competitive IS
Information Resources Management Journal
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This article discusses the evolution of airline reservation systems - from their inception as manually maintained inventories of seat availability, through their description as "anticompetitive weapons" used "unlawfully" to obtain and exercise monopoly power. The evolutionary perspective reveals interdependent industry, company, and technology forces that shaped the pattern of competition. Although many facets of the airline experience are unique to the air transport industry, the authors identify three features with broad implications for the strategic use of information technology. First, large installed processing capacity can be a source of economies of scale and scope. Second, established technical competence is a necessary requirement for gaining competitive advantage. Finally, sustainable advantage need not be the result of extraordinary vision, but the result of consistent exploitation of opportunities revealed during the evolution of adaptable systems.