Strategic factor markets: expectations, luck, and business strategy
Management Science
Airline reservations systems: lessons from history
MIS Quarterly
Information technology and economic reorganizational
ICIS '89 Proceedings of the tenth international conference on Information Systems
Rattling SABRE—new ways to compete on information
Harvard Business Review
Information partnerships shared data, shared scale
Harvard Business Review
Recent applications of economic theory in Information Technology research
Decision Support Systems
Information systems innovation among organizations
Management Science
Electronic markets and electronic hierarchies
Communications of the ACM
Developing an historical tradition in MIS research
MIS Quarterly
Managing Intellectual Capital: Organizational, Strategic, and Policy Dimensions
Managing Intellectual Capital: Organizational, Strategic, and Policy Dimensions
The Marketing Information Revolution
The Marketing Information Revolution
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Measuring the value of information: the information-intensive organization
IBM Systems Journal
Strategic control in the extended enterprise
IBM Systems Journal
Improving the return on IT investment: the productivity paradox
International Journal of Information Management: The Journal for Information Professionals
Effects of Relational Factors and Channel Climate on EDI Usage in the Customer-Supplier Relationship
Journal of Management Information Systems
Journal of Management Information Systems
International Journal of Information Technology and Management
Information intermediaries for emergency preparedness and response: A case study from public health
Information Systems Frontiers
Information Technology, Network Structure, and Competitive Action
Information Systems Research
Through a Glass Clearly: Standards, Architecture, and Process Transparency in Global Supply Chains
Journal of Management Information Systems
Mapping knowledge sharing traits to business strategy in knowledge based organisation
Journal of Intelligent Manufacturing
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This paper develops a perspective of interorganizational relationships based on the concept of exploitation of expertise. Insights from marketing channel theory and resource-based views of the firm are integrated to test the effects of expertise exploitation capabilities in electronic channels. The distinctiveness of this study is based on the role of information and computer technology in creating advantage through differential expertise. A model of IT-induced quasi-integration was developed and tested on a sample of 117 travel agencies targeted by American Airlines using the Sabre system and SMARTS. We find that while the degree of quasi-integration is moderately explained by the Sabre link, it is more significantly explained by American Airlines' use of an expertise exploitation capability using SMARTS. These results show the necessity of extending the theoretical perspectives on IT-induced interorganizational relationships from an efficiency perspective to an expertise point of view.