Implementation and structural variables
Information and Management
Successful development of small business information systems
Journal of Systems Management
Realities of small business information system implementation
Journal of Systems Management
Validating and applying user satisfaction as a measure of mis success in small organizations
Information and Management
The measurement of end-user computing satisfaction
MIS Quarterly
“Implementing packaged software"
Management Information Systems Quarterly
Organization context and information systems success: a contingency approach
Journal of Management Information Systems
Consultant engagement for computer system selection: a pro-active client role in small businesses
Information and Management
Impact of consultants on computerization success in small businesses
Information and Management
Approaches to computerization in small businesses in Greece
ICIS '92 Proceedings of the thirteenth international conference on Information systems
Top management support in small business information systems implementation: how important is it?
SIGCPR '93 Proceedings of the 1993 conference on Computer personnel research
The measurement of user information satisfaction
Communications of the ACM
Implementation: The Key to Successful Information Systems
Implementation: The Key to Successful Information Systems
A Mathematical Theory of Communication
A Mathematical Theory of Communication
An empirical examination of a process-oriented IT business success model
Information Technology and Management
Journal of Management Information Systems
Risk management in ERP project introduction: Review of the literature
Information and Management
The consistency among facilitating factors and ERP implementation success: A holistic view of fit
Journal of Systems and Software
Competitive advantage of enterprise resource planning vendors in Iran
Information Systems
Effective management of information systems function: an exploratory study of Indian organizations
International Journal of Information Management: The Journal for Information Professionals
International Journal of Strategic Information Technology and Applications
| Hi-index | 0.00 |
Most small businesses lack computer experience and do not have sufficient internal computer expertise. Hence, small businesses are more dependent on external expertise such as consultants and vendors than are larger businesses. This paper compares the information systems (IS) effectiveness of a group of small businesses that engage separate consultants and vendors (consultant-vendor approach) with that of another group of small businesses that engage vendors who also provide consultancy service (vendor-only approach). The results show that small businesses that adopt the vendor-only approach have more effective information systems than small businesses that adopt the consultant-vendor approach. Further, the vendor-only approach results in the same level of consultant effectiveness and a better level of vendor support for small businesses compared with the consultant-vendor approach. The relationship between vendor and other parties in the IS implementation project is found to be an important predictor of IS effectiveness.