Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Task-technology fit and individual performance
MIS Quarterly
Information systems effectiveness: a user satisfaction approach
Information Processing and Management: an International Journal - Special issue: history of information science
Key antecedents of executive information system success: a path analytic approach
Decision Support Systems
Computer-Mediated Communication and Majority Influence
Management Science
The quality of online social relationships
Communications of the ACM - How the virtual inspires the real
The Social Capital of French and American Managers
Organization Science
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Information Systems Research
Knowledge Networks: Explaining Effective Knowledge Sharing in Multiunit Companies
Organization Science
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
Creating Value with Knowledge: Insights from the IBM Institute for Knowledge-Based Organizations
Creating Value with Knowledge: Insights from the IBM Institute for Knowledge-Based Organizations
A Relational View of Information Seeking and Learning in Social Networks
Management Science
An integrated model of information systems adoption in small businesses
Journal of Management Information Systems
Engagement of external expertise in information systems implementation
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Encouraging participation in virtual communities
Communications of the ACM - Spam and the ongoing battle for the inbox
Social networks, communication styles, and learning performance in a CSCL community
Computers & Education
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Coevolving Systems and the Organization of Agile Software Development
Information Systems Research
Information Systems Research
Getting a Bonus: Social Networks, Performance, and Reward Among Commercial Bankers
Organization Science
IS Avoidance in Health-Care Groups: A Multilevel Investigation
Information Systems Research
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By distinguishing between employees' online and offline workplace communication networks, this paper incorporates technology into social network theory to understand employees' job performance. Specifically, we conceptualize network ties as direct and indirect ties in both online and offline workplace communication networks, thus resulting in four distinct types of ties. We theorize that employees' ties in online and offline workplace communication networks are complementary resources that interact to influence their job performance. We found support for our model in a field study among 104 employees in a large telecommunication company. The paper concludes with theoretical and practical implications.