Teledemocracy in local government
Communications of the ACM
ICIS '99 Proceedings of the 20th international conference on Information Systems
Power and information technology: a review using metatriangulation
ICIS '00 Proceedings of the twenty first international conference on Information systems
Cultural differences explaining the differences in results in GSS: implications for the next decade
Decision Support Systems - Special issue: Decision support systems: Directions for the next decade
Beyond models of national culture in information systems research
Advanced topics in global information management
IS Planning autonomy in US subsidiaries of multinational firms
Information and Management
Cross-cultural differences and information systems developer values
Decision Support Systems
Conflict and Performance in Global Virtual Teams
Journal of Management Information Systems
Keeping Mum as the Project Goes Under: Toward an Explanatory Model
Journal of Management Information Systems
Information Systems Management
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Journal of Management Information Systems
Proceedings of the 2009 international workshop on Intercultural collaboration
National culture practices and societal information dissemination capacity
Proceedings of the 2009 conference on Information Science, Technology and Applications
Journal of Management Information Systems
Group norms, media preferences, and group meeting success: A longitudinal study
Computers in Human Behavior
Computers in Human Behavior
Information Systems Frontiers
Information Systems Frontiers
Social Structures and Personal Values That Predict E-Mail Use: An International Comparative Study
Journal of Global Information Management
A Cross-Cultural Analysis of Communication Tools and Communication Outcomes
Journal of Global Information Management
XBRL: A New Global Paradigm for Business Financial Reporting
Journal of Global Information Management
International Journal of Information Systems and Social Change
XBRL: A New Global Paradigm for Business Financial Reporting
Journal of Global Information Management
Hi-index | 0.02 |
Strong majority influence can potentially harm organizational decisions by causing decision makers to engage in groupthink. This study examines whether and how computer-mediated communication (CMC) can reduce majority influence and thereby enhance the quality of decisions in some situations. To measure the impact of CMC on majority influence, three settings (unsupported, face-to-face CMC, and dispersed CMC) were compared. Matching laboratory experiments were carried out in an individualistic (the US) and a collectivistic culture (Singapore) to determine how the impact of CMC might be moderated by national culture. An intellective and a preference task were used to see whether the impact of CMC might be moderated by task type. The results showed that the impact of CMC on majority influence was contingent upon national culture. In the individualistic culture, majority influence was stronger in the unsupported setting than the face-to-face CMC and dispersed CMC settings. In the collectivistic culture, there were no corresponding differences. The results also revealed that the impact of CMC on majority influence was not moderated by task type. Instead, task type had a direct impact on majority influence. Regardless of the setting involved, majority influence was stronger with the preference than the intellective task. Besides demonstrating how cultural factors may moderate the impact of CMC, this study raises the broader issue of cultural relativism in current knowledge on CMC.