A foundation for the study of group decision support systems
Management Science
Communications of the ACM - Special issue on computer graphics: state of the arts
Computer-Mediated Communication and Majority Influence
Management Science
A systemic framework for the field of information systems
ACM SIGMIS Database
Overload and Boredom: Essays on the Quality of Life in the Information Society
Overload and Boredom: Essays on the Quality of Life in the Information Society
DSS Effectiveness in Marketing Resource Allocation Decisions: Reality vs. Perception
Information Systems Research
Survey research methodology in management information systems: an assessment
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Cultural determinants of media choice for deception
Computers in Human Behavior
The problem of information overload in business organisations: a review of the literature
International Journal of Information Management: The Journal for Information Professionals
International Journal of Networking and Virtual Organisations
International Journal of Information Systems and Social Change
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Organizations are constantly engaged in actions. If an organization does not take actions, it cannot remain solvent, and if the organization consistently exercises poor judgment in the actions that it takes, it is destined to fail. Organizations do not have minds, and they do not make decisions, they are institutions that empower individual agents to make decisions on their behalf, and empower other individuals to carry out the actions associated with these decisions. These decision making agents can be individuals or groups. The complex nature of organizational decisions creates information overload for individual agents, causing them to engage in a number of information processing shortcuts, which threaten the quality of their decisions. While groups can overcome some of the problems associated with information overload, they are prone to their own shortcomings related to communication and coordination. Decision Support Systems DSS and Group Support Systems GSS respectively have been employed in an attempt to overcome some of these shortcuts and shortcomings and studies have had mixed results but generally indicate that these technologies are effective Chan & Limsuwan, 2012. However information processing researchers have not explored the potential moderators between a information overload and information processing shortcuts or b communication and coordination problems and group shortcomings. The study proposed in this paper is a first attempt at those ends: a first we build hypotheses linking cultural factors to information processing shortcuts, both individual and group; b then we outline a study to test these relationships; c finally, we validate an instrument to test these hypotheses.