Virtual teams: reaching across space, time, and organizations with technology
Virtual teams: reaching across space, time, and organizations with technology
Computer-Mediated Communication and Majority Influence
Management Science
Communications of the ACM
Paradoxes and Prerogatives in Global Virtual Collaboration
Communications of the ACM
The IBM Way
HP Way: How Bill Hewlett and I Built Our Company
HP Way: How Bill Hewlett and I Built Our Company
Introduction to the Special Issue: Communication Processes for Virtual Organizations
Organization Science
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Rethinking Media Richness: Towards a Theory of Media Synchronicity
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Virtual teams: a review of current literature and directions for future research
ACM SIGMIS Database
Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams
Organization Science
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
The impact of group support systems on group conflict and conflict management
Journal of Management Information Systems - Special issue: Organizational impact of group support systems, expert systems, and executive information systems
Perceptions of conflict and success in information systems development projects
Journal of Management Information Systems - Special section: Realizing value from information technology investment
Mastering Virtual Teams
Journal of Management Information Systems
Leadership Effectiveness in Global Virtual Teams
Journal of Management Information Systems
A Strategic Analysis of Competition Between Open Source and Proprietary Software
Journal of Management Information Systems
Training Students to Work Effectively in Partially Distributed Teams
ACM Transactions on Computing Education (TOCE)
Disengaging from a distributed research project: Refining a model of group departures
Journal of the American Society for Information Science and Technology
Partnering effects on user-developer conflict and role ambiguity in information system projects
Information and Software Technology
"Follow the Sun" Workflow in Global Software Development
Journal of Management Information Systems
Individual Virtual Competence and Its Influence on Work Outcomes
Journal of Management Information Systems
The Role of Communication and Trust in Global Virtual Teams: A Social Network Perspective
Journal of Management Information Systems
Journal of Management Information Systems
The Influence of Virtuality on Social Networks Within and Across Work Groups: A Multilevel Approach
Journal of Management Information Systems
Haptic communication tools for collaborative deformation of molecules
EuroHaptics'12 Proceedings of the 2012 international conference on Haptics: perception, devices, mobility, and communication - Volume Part I
Mapping the Need for Mobile Collaboration Technologies: A Fit Perspective
International Journal of e-Collaboration
International Journal of e-Collaboration
Success Factors for the Management of Global Virtual Teams for Software Development
International Journal of Human Capital and Information Technology Professionals
Proceedings of the 2013 conference on Computer supported cooperative work
Proceedings of the 2013 annual conference on Computers and people research
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Increasing globalization and advances in communication technology have fuelled the emergence of global virtual teams (GVTs). There is much potential for conflict in GVTs as members work across cultural, geographical, and time boundaries. This study examines the antecedents of GVT conflict and the circumstances under which conflict affects team performance. An in-depth study of GVT conflict episodes was carried out using interviews, observations, communication logs, and documents. Based on findings from the teams under study interpreted in the light of prior literature, propositions are developed about the antecedents and effects of GVT conflict as stated. Within GVTs, cultural diversity is likely to contribute to both task and relationship conflict while functional diversity may result in task conflict. Large volumes of electronic communication and lack of immediacy of feedback in asynchronous media can contribute to task conflict. Moreover, the relationship between task conflict and team performance is likely to be contingent upon task complexity and conflict resolution approach. The influence of relationship conflict on performance may depend on task interdependence and conflict resolution approach. The conflict resolution approach may in turn be determined by the nature of conflict attribution. These propositions have been synthesized into a model to guide future empirical research and GVT practice.