The Influence of Virtuality on Social Networks Within and Across Work Groups: A Multilevel Approach

Authors:
Ayoung Suh;Kyung-Shik Shin;Manju Ahuja;Min Kim
Affiliations:
College of Business Administration, Ewha Womans University, Seoul, Korea;College of Business Administration, Ewha Womans University;Kelley School of Business, Indiana University;School of Business Administration, Hanyang University
Venue:
Journal of Management Information Systems
Year:
2011

Citing 29
Cited 1

Reducing social context cues: electronic mail in organizational communication

Management Science
Organizational information requirements, media richness and structural design

Management Science
Message equivocality, media selection and manager performance: implications for information systems

MIS Quarterly
Relational development in computer-supported groups

MIS Quarterly
Communication and Trust in Global Virtual Teams

Organization Science
Communication Patterns As Determinants of Organizational Identification in a Virtual Organization

Organization Science
Introduction to the Special Issue: Communication Processes for Virtual Organizations

Organization Science
Network Structure in Virtual Organizations

Organization Science
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness

Organization Science
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration

Organization Science
Groupware and computer-supported cooperative work

The human-computer interaction handbook
Virtual teams: a review of current literature and directions for future research

ACM SIGMIS Database
Relational Embeddedness and Learning: The Case of Bank Loan Managers and Their Clients

Management Science
Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams

Organization Science
A Practice Perspective on Technology-Mediated Network Relations: The Use of Internet-Based Self-Serve Technologies

Information Systems Research
Work Groups, Structural Diversity, and Knowledge Sharing in a Global Organization

Management Science
Perceived Individual Collaboration Know-How Development Through Information Technology--Enabled Contextualization: Evidence from Distributed Teams

Information Systems Research
If you spoke as she does, sir, instead of the way you do: a sociolinguistics perspective of gender differences in virtual communities

ACM SIGMIS Database
Exploring differences in employee turnover intentions and its determinants among telecommuters and non-telecommuters

Journal of Management Information Systems - Special section: Data mining
Conflict and Performance in Global Virtual Teams

Journal of Management Information Systems
An Empirical Examination of the Influence of Organizational Culture on Knowledge Management Practices

Journal of Management Information Systems
Collaborative Activities in Virtual Settings: A Knowledge Management Perspective of Telemedicine

Journal of Management Information Systems
Team Boundary Issues Across Multiple Global Firms

Journal of Management Information Systems
Crossing Spatial and Temporal Boundaries in Globally Distributed Projects: A Relational Model of Coordination Delay

Information Systems Research
The CMC Interactivity Model: How Interactivity Enhances Communication Quality and Process Satisfaction in Lean-Media Groups

Journal of Management Information Systems
Virtualness and knowledge in teams: managing the love triangle of organizations, individuals, and information technology

MIS Quarterly
It road warriors: balancing work-family conflict, job autonomy, and work overload to mitigate turnover intentions

MIS Quarterly
The spatial, temporal, and configurational characteristics of geographic dispersion in teams

MIS Quarterly
Communication media repertoires: dealing with the multiplicity of media choices

MIS Quarterly

What's the Weather Like? The Effect of Team Learning Climate, Empowerment Climate, and Gender on Individuals' Technology Exploration and Use

Journal of Management Information Systems

Quantified Score

Hi-index	0.00

Visualization

Abstract

We examine how the virtuality of work context influences individuals' social networks within and across work groups. Given this purpose, we develop a multilevel research framework that explores the effects of different levels of virtuality on one's intra-group tie strength and extra-group network range based on the computer-mediated communication theory, the proximity theory, and the social network theory. The results of the hierarchical linear modeling indicate that the individual-level virtuality (use of personal and communal communication technologies) significantly influences one's intra-group tie strength and extra-group network range. Moreover, the results show that the effects of individual-level virtuality on social networks vary depending on the group-level virtuality, such as geographic/temporal dispersion and technological support. By illuminating how individuals' social networks can be developed through the appropriate use of personal and communal communication technologies in the context of a virtual group, this study provides useful insights into the mechanics that underlie effective virtual work.