Modeling coordination in organizations and markets
Management Science
Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Intellectual teamwork
Patterns of contact and communication in scientific research collaborations
Intellectual teamwork
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
The mythical man-month (anniversary ed.)
The mythical man-month (anniversary ed.)
Virtual teams: reaching across space, time, and organizations with technology
Virtual teams: reaching across space, time, and organizations with technology
Global software teams: collaborating across borders and time zones
Global software teams: collaborating across borders and time zones
The geography of coordination: dealing with distance in R&D work
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Temporal Coordination –On Time and Coordination of CollaborativeActivities at a Surgical Department
Computer Supported Cooperative Work
Distance, dependencies, and delay in a global collaboration
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Distributed Work
Groups Interacting with Technology: Ideas, Evidence, Issues and an Agenda
Groups Interacting with Technology: Ideas, Evidence, Issues and an Agenda
Virtual Teams That Work: Creating Conditions for Effective Virtual Teams
Virtual Teams That Work: Creating Conditions for Effective Virtual Teams
Rapid software development through team collocation
IEEE Transactions on Software Engineering
Electronic Mail and Organizational Communication: Does Saying "Hi" Really Matter?
Organization Science
Communication and Trust in Global Virtual Teams
Organization Science
The Moderating Effects of Structure on Volatility and Complexity in Software Enhancement
Information Systems Research
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Knowing in Practice: Enacting a Collective Capability in Distributed Organizing
Organization Science
Coordinating Expertise in Software Development Teams
Management Science
A Relational View of Information Seeking and Learning in Social Networks
Management Science
Communications of the ACM
Can distributed software development be agile?
Communications of the ACM
Because Time Matters: Temporal Coordination in Global Virtual Project Teams
Journal of Management Information Systems
Team Boundary Issues Across Multiple Global Firms
Journal of Management Information Systems
Human-Computer Interaction
Information Systems Research
Control of Flexible Software Development Under Uncertainty
Information Systems Research
Social networking, social network technologies, and the enterprise
Proceedings of the 2011 iConference
Geography is alive and well in virtual teams
Communications of the ACM
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 33rd International Conference on Software Engineering
Performance Evaluation of Software Development Teams: a Practical Case Study
Electronic Notes in Theoretical Computer Science (ENTCS)
"Follow the Sun" Workflow in Global Software Development
Journal of Management Information Systems
The Influence of Virtuality on Social Networks Within and Across Work Groups: A Multilevel Approach
Journal of Management Information Systems
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
The impact of communication structure on new product development outcomes
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A Cross-Cultural Analysis of Communication Tools and Communication Outcomes
Journal of Global Information Management
Proceedings of the 2013 annual conference on Computers and people research
Project dynamics and emergent complexity
Computational & Mathematical Organization Theory
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In globally distributed projects, members have to deal with spatial boundaries (different cities) and temporal boundaries (different work hours) because other members are often in cities within and across time zones. For pairs of members with spatial boundaries and no temporal boundaries (those in different cities with overlapping work hours), synchronous communication technologies such as the telephone, instant messaging (IM), and Web conferencing provide a means for real-time interaction. However, for pairs of members with spatial and temporal boundaries (those in different cities with nonoverlapping work hours), asynchronous communication technologies, such as e-mail, provide a way to interact intermittently. Using survey data from 675 project members (representing 5,674 pairs of members) across 108 projects in a multinational semiconductor firm, we develop and empirically test a relational model of coordination delay. In our model, the likelihood of delay for pairs of members is a function of the spatial and temporal boundaries that separate them, as well as the communication technologies they use to coordinate their work. As expected, greater use of synchronous web conferencing reduces coordination delay for pairs of members in different cities with overlapping work hours relative to pairs of members with nonoverlapping work hours. Unexpectedly, greater use of asynchronous e-mail does not reduce coordination delay for pairs of members in different cities with nonoverlapping work hours, but rather reduces coordination delay for those with overlapping work hours. We discuss the implications of our findings that temporal boundaries are more difficult to cross with communication technologies than spatial boundaries.