Graph theoretical dimensions of informal organizations
Computational organization theory
Global software teams: collaborating across borders and time zones
Global software teams: collaborating across borders and time zones
Organizational Learning: Creating, Retaining, and Transferring Knowledge
Organizational Learning: Creating, Retaining, and Transferring Knowledge
An Empirical Study of Speed and Communication in Globally Distributed Software Development
IEEE Transactions on Software Engineering
Coordinating Expertise in Software Development Teams
Management Science
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Jazz and the Eclipse Way of Collaboration
IEEE Software
Proceedings of the Second ACM-IEEE international symposium on Empirical software engineering and measurement
Latent social structure in open source projects
Proceedings of the 16th ACM SIGSOFT International Symposium on Foundations of software engineering
Empirical evidence of the benefits of workspace awareness in software configuration management
Proceedings of the 16th ACM SIGSOFT International Symposium on Foundations of software engineering
Communication networks in geographically distributed software development
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Human-Computer Interaction
Learning from Experience in Software Development: A Multilevel Analysis
Management Science
Predicting build failures using social network analysis on developer communication
ICSE '09 Proceedings of the 31st International Conference on Software Engineering
Information Systems Research
On The Roles of APIs in the Coordination of Collaborative Software Development
Computer Supported Cooperative Work
Software Dependencies, Work Dependencies, and Their Impact on Failures
IEEE Transactions on Software Engineering
Proceedings of the 33rd International Conference on Software Engineering
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
The role of domain knowledge and cross-functional communication in socio-technical coordination
Proceedings of the 2013 International Conference on Software Engineering
The communication patterns of technical leaders: impact on product development team performance
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
| Hi-index | 0.01 |
New product development teams face important challenges to their performance due to the novelty of the work and the need to rapidly develop shared knowledge and goals. However, little is known about the relationship between the structural properties of communication and performance in these teams. This study examined the effect of communication structure, specifically hierarchical and small-world structures on the delivery performance and quality outcomes of a large-scale new product development project. Our longitudinal analyses revealed that structuring communication patterns in a hierarchical manner significantly improves delivery performance. However, hierarchical communication has a detrimental effect on quality while small-world communication structures improved the quality outcomes of development teams. We discuss the implications of these results for collaborative tools that support communication tradeoffs