Graph theoretical dimensions of informal organizations
Computational organization theory
Predicting Fault Incidence Using Software Change History
IEEE Transactions on Software Engineering
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
An Empirical Study of Speed and Communication in Globally Distributed Software Development
IEEE Transactions on Software Engineering
Coordinating Expertise in Software Development Teams
Management Science
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Actor centrality correlates to project based coordination
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Self-organization of teams for free/libre open source software development
Information and Software Technology
Architectural Misalignment: An Experience Report
WICSA '07 Proceedings of the Sixth Working IEEE/IFIP Conference on Software Architecture
Ensemble: a recommendation tool for promoting communication in software teams
Proceedings of the 2008 international workshop on Recommendation systems for software engineering
Meeting mediator: enhancing group collaborationusing sociometric feedback
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Communication networks in geographically distributed software development
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Learning from Experience in Software Development: A Multilevel Analysis
Management Science
Leadership at a Distance: Research in Technologically-Supported Work
Leadership at a Distance: Research in Technologically-Supported Work
Effectiveness of shared leadership in online communities
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Awareness as an antidote to distance: making distributed groups cooperative and consistent
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
The impact of communication structure on new product development outcomes
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A multi-level analysis of the impact of shared leadership in diverse virtual teams
Proceedings of the 2013 conference on Computer supported cooperative work
Community insights: helping community leaders enhance the value of enterprise online communities
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Coordination Breakdowns and Their Impact on Development Productivity and Software Failures
IEEE Transactions on Software Engineering
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Leaders are important for the smooth functioning of teams but their effect on team performance is less well established. Based on a sample of 55 software development teams from two companies we examined the association between technical leaders- communication structure and the team's performance. Consistent with past research, we found that a team's productivity and quality improve when the team communication follows hierarchical and small-world patterns, respectively. However, there was significant additional improvement in both productivity and quality when technical leaders shared more information than they gathered, and when they were more central in the communication network. Surprisingly they were not necessarily the most "central" individuals in the team's communication structure. We discuss the implication of these results for new tools that provide feedback to leaders and the team