Designing Complex Organizations
Designing Complex Organizations
Soul of a New Machine
Exploring social networks on the team level-A review of the empirical literature
Journal of Engineering and Technology Management
Visualization of Network Concepts: The Impact of Working Memory Capacity Differences
Information Systems Research
An investigation on the relationship between informal networks and organizational performance
IDGD'11 Proceedings of the 4th international conference on Internationalization, design and global development
To whom should I listen? Finding reputable reviewers in opinion-sharing communities
Decision Support Systems
The communication patterns of technical leaders: impact on product development team performance
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Hi-index | 0.00 |
This paper uses data from the sales division of a financial services firm to investigate how a leader's centrality in external and internal social networks is related to the objective performance of the leader's group, and to the leader's personal reputation for leadership among subordinates, peers, and supervisors. External social network ties were based on the friendship ties among all 88 of the division's sales group leaders and the 10 high-ranking supervisors to whom they reported. Internal social network ties consisted of 28 separate networks, each representing the set of friendship relations among all members of a given sales group. Objective group performance data came directly from company records. Data on each group leader's personal reputation for leadership was based on the perceptions of three different constituencies: subordinates, peers, and supervisors. Results revealed that leaders' centrality in external and internal friendship networks was related both to objective measures of group performance and to their reputation for leadership among different organizational constituencies.