A foundation for the study of group decision support systems
Management Science
“Computer support for meetings of groups working on unstructured problems: a field experiment"
Management Information Systems Quarterly
User satisfaction with computer-mediated communication systems
Management Science
Communications of the ACM - Special issue on computer graphics: state of the arts
Culture: a fourth dimension of group support systems
Communications of the ACM
Graduate business students as surrogates for executives in the evaluation of technology
Journal of End User Computing
Information and Management
A cross-cultural investigation of the use of knowledge management systems
ICIS '99 Proceedings of the 20th international conference on Information Systems
The measurement of user information satisfaction
Communications of the ACM
An emprical study of best practices in virtual teams
Information and Management
Explaining cultural differences in decision conferencing
Communications of the ACM - Evolving data mining into solutions for insights
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 1 - Volume 1
Information Systems Development by US-Norwegian Virtual Teams: Implications of Time and Space
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 1 - Volume 1
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track1 - Volume 1
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Exploring the application and acceptance of group support systems in Africa
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Journal of Management Information Systems
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Journal of Management Information Systems - Special section: Information technology and its organizational impact
The impact of group support systems on group conflict and conflict management
Journal of Management Information Systems - Special issue: Organizational impact of group support systems, expert systems, and executive information systems
Key issues in information systems management: an international perspective
Journal of Management Information Systems
Mastering Virtual Teams
An Inductively Derived Model of Leader-Initiated Relationship Building with Virtual Team Members
Journal of Management Information Systems
Leadership Effectiveness in Global Virtual Teams
Journal of Management Information Systems
Toward an Understanding of Satisfaction with the Process and Outcomes of Teamwork
Journal of Management Information Systems
dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
Efficacy in Technology-Mediated Distributed Teams
Journal of Management Information Systems
Conflict and Performance in Global Virtual Teams
Journal of Management Information Systems
Cultural diversity of distributed teams
Proceedings of the special interest group on management information system's 47th annual conference on Computer personnel research
Modeling High-Quality Knowledge Sharing in cross-functional software development teams
Information Processing and Management: an International Journal
A Cross-Cultural Analysis of Communication Tools and Communication Outcomes
Journal of Global Information Management
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Virtual teams cut across national, organizational, and functional boundaries, often resulting in diversity in team composition. This paper presents the results of a laboratory study involving groupware-supported, culturally homogeneous, and heterogeneous virtual teams where collaborative conflict management style, a team's cultural orientation as measured by the degree of individualism-collectivism, and group diversity affect several group performance variables. Collaborative conflict management style was positively related to performance, group diversity was found to have a moderating influence between collaborative style and group performance, and collaborative style was influenced by the individualistic-collectivistic orientations. Consistent with prior research, we found that collectivistic orientations help enhance the level of collaborative conflict management style prevailing in teams. Our research also indicates that the process to motivate team members may differ depending on their orientation.