Structuring computer-mediated communication systems to avoid information overload
Communications of the ACM
Communications of the ACM
Groupware: collaborative strategies for corporate LANs and intranets
Groupware: collaborative strategies for corporate LANs and intranets
Virtual teams: reaching across space, time, and organizations with technology
Virtual teams: reaching across space, time, and organizations with technology
Virtual teams: an exploratory study of key challenges and strategies
ICIS '99 Proceedings of the 20th international conference on Information Systems
Understanding GDSS in symbolic context: shifting the focus from technology to interaction
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
Electronic Meetings: Technical Alternatives
Electronic Meetings: Technical Alternatives
Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness
Organization Science
The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration
Organization Science
Geographically Distributed Project Teams: A Dimensional Analysis
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 7 - Volume 7
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Lessons from a dozen years of group support systems research: a discussion of lab and field findings
Journal of Management Information Systems - Special issue: Information technology and its organizational impact
Mastering Virtual Teams
Leadership Effectiveness in Global Virtual Teams
Journal of Management Information Systems
Efficacy in Technology-Mediated Distributed Teams
Journal of Management Information Systems
Journal of Management Information Systems
Extending electronic sourcing theory: An exploratory study of electronic reverse auction outcomes
Electronic Commerce Research and Applications
A model to develop effective virtual teams
Decision Support Systems
Team Knowledge and Coordination in Geographically Distributed Software Development
Journal of Management Information Systems
Trust in virtual teams: solved or still a mystery?
ACM SIGMIS Database
Innovative ICT to improve student learning support: the case of an Austral-Asian University
International Journal of Learning Technology
Software process improvement success factors for small and medium Web companies: A qualitative study
Information and Software Technology
The effect of team characteristics and communication environment to the virtual team performance
International Journal of Networking and Virtual Organisations
Leader personal influences on membership decisions in moderated online social networking groups
Decision Support Systems
Exploration of Social Capital and Knowledge Sharing: An Empirical Study on Student Virtual Teams
International Journal of Distance Education Technologies
Decision Making Process Approach for Choosing the Adequate ICT Tool in Virtual Teams
International Journal of Human Capital and Information Technology Professionals
Open Source Software Development Process Model: A Grounded Theory Approach
Journal of Global Information Management
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This paper seeks to add to the nascent research literature on virtual teams and virtual team leadership by investigating the issues facing virtual team leaders as they implement and lead virtual teams. In particular, the way in which leaders develop relationships with their virtual team members is explored. A research framework involving action learning was instituted, with data collection and analysis based on grounded theory approaches. In all, seven virtual team leaders from a variety of New Zealand organizations took part in the study. The data showed very clearly that the leaders considered it essential to build some level of personal relationship with their virtual team members before commencing a virtual working relationship. A unifying framework of three interrelated theoretical steps, which illustrates how a virtual leader builds relationships with virtual team members, is introduced. These three steps are assessing conditions, targeting level of relationship, and creating strategies. This study is the first to identify the steps a virtual team leader undertakes when building relationships with virtual team members. The implications for virtual team practice and research are discussed.