CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Culture and collaborative technologies
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Journal of Management Information Systems
Journal of Management Information Systems
What's it worth to you?: the costs and affordances of CMC tools to asian and american users
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Do we talk differently: cross culture study on conference call
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
IWIC'07 Proceedings of the 1st international conference on Intercultural collaboration
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As global virtual teams become more common, the need to better understand how groups composed of individuals from different cultural backgrounds perform has never been more pressing. This study compares groups from the same cultural background with groups from varied cultural backgrounds when they used two different communication media (face-to-face and an asynchronous conferencing system). Data was collected on 46 groups, which included 268 subjects representing 39 countries. Research questions regarding group process and consensus were addressed specifically as they relate to cross-cultural group work. The results of this study suggest that distributed, asynchronous GSS may be effectively used by mixed cultural groups facing a value-based cognitive conflict (negotiation) task.